Where is VetsterRx® available?

VetsterRx® fulfillment provides prescription and non-prescription medication, supplements, veterinary-approved diets, and more. It is available in all 50 States. A veterinarian’s ability to prescribe medication is governed by law, and prescribing is always at the discretion of the veterinarian.

Can I have my medications shipped to a different address than my profile address?

Yes, but shipments cannot be made outside the US. We know people may be traveling with their pet, or prefer to have a shipment arrive at an alternative location - like the office!

What are compound medications and how will it affect shipping time?

Compound medications are special prescriptions custom-made just for your pet, mixing ingredients exactly as your vet recommends. The time it takes to get these to you can vary a little based on how complex they are. For standard compound medications, which are a bit more common, it usually only adds about one extra day to our regular shipping times. For custom compound medications, which are highly personalized for your pet's unique needs, we'll need an extra 2-3 business days to prepare them before shipping.

What types of medications can online veterinarians prescribe?

Vetster veterinarians can prescribe a wide range of commercial medications similarly to how they prescribe in-clinic. This may include medication for parasites, pain treatment, eye infections, skin rashes and more. There are nearly 42 000 medications available through VetsterRx Online Pharmacy. VetsterRx Online Pharmacy prescriptions can be ordered online or filled through an outside pharmacy. Need help? Our customer support team is happy to help.

How do I get my prescription refilled?

If your Vetster veterinarian prescribed medication with a refill, you can login to your vetster.com account and visit the prescriptions dashboard. Here, you can add refill orders to your cart and check out.

Pet medication delivered to your door, effortlessly

Vetster vets can prescribe online. Order medication online with VetsterRx or pick up from your local pharmacy.

Speak to a licensed vet

Free standard shipping for Vetster Plus members or orders over $45

Prescriptions available in select states

24/7 on-demand, online vet appointments

Choose from thousands of licensed vets

Receiving your prescription is easy

During your appointment, your Vetster Veterinarian may determine your pet needs a prescription as part of their health plan

Add the meds to your shopping cart and pay seamlessly through the app

Order available prescription refills effortlessly through your personalized in-app prescription center

Shipping rates and details

Standard

(2-3 business days)

Free

For Vetster Plus members or orders over $45

Orders under $45 $6.50

Cut off time is 3pm EST. Excludes refrigerated items.

Express

(1-2 business days)

$19.99

On all orders

Cut off time is 12pm EST. Refrigerated products are express only Mon-Thurs.

Orders after 3pm EST process the next business day. Orders placed on weekends queued for Monday processing. Standard and express shipping services are only available to the Continental US, Alaska & Hawaii only. Custom compound medications and veterinarian approvals may require an additional 2 to 5 business days for shipping. Controlled substances (if available) require delivery signature. Shipping available to AFO/APO addresses.

Book with confidence

Your pet will receive care from our licensed online vets.

Book an online appointment

Find an online vet in seconds

Browse from thousands of licensed veterinarians available for video chat appointments. Select the veterinarian that's right for you and your pet. Available on iOS, Android and web.

Start your online vet appointment easily

Connecting with a vet for an appointment is easy with just a few clicks. All you need is a computer, tablet or mobile device.

Prescriptions delivered to your doorstep effortlessly

We're to help with all your pet health concerns, big or small. If your pet requires any medications or OTC products we can deliver them to your doorsteps.