Help & Support

If you’re looking to connect with a veterinary professional online, please Book an appointment.

Otherwise, our support team is available on Live Chat 7 days a week, 7AM - 11PM EST (Tue, Wed, Thur) and 7AM - 1AM EST (Fri, Sat, Sun, Mon) to answer any non-medical questions.

If you have questions about prescriptions, chat with us here first.

Woman with dog and headphones on video-call

Help center

Our self-help center available 24/7 and is jam packed with frequently asked questions, how-to's and articles about the Vetster platform.

Find answers

Chat with us

Start a conversation with our virtual assistant who will work to get you the answers you're looking for. Of course, at any time you can always choose to chat with a real person!

Chat with us

Email support

We’re here to help you with any platform related questions that you might have.

Email us

More ways to connect

Facebook Instagram LinkedIn YouTube

Online veterinarian and virtual pet care services available

Available now on Apple and Play stores.

Vetster mobile app screens