Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Brandi

March 2026, Pearland

Dr Johnson is amazing. This was my first time and highly impressed.

Jennifer Johnson

VET, VMD, CVPP

Janirka

March 2026, New York City

Dr. Ruth was so kind and helpful. I was in panic mode going in and left our appointment feeling much more reassured and calm. She had great recommendations and information, went above and beyond to double check dosing. Would recommend her 1000% perfect, thank you so much!

Dashaina

March 2026, Afton

Very professional. I felt like he understood my rabbit and her situation. I would see him again and recommend him to my friends with rabbits.

Sree Rao

VET, DVM

Rebecca

March 2026, Clearwater

Made the call very easy and was great to talk too!

Brent

March 2026, Waverly

Seemed very knowledgeable and got me the help I needed..!!

Sheresa

March 2026, Mesa

This was my first online vet experience and it went great! Highly recommend Dr. Julie!

Deborah

March 2026, Houston

Dr Roy is very friendly and informative. I did not feel like he was rushing me and he explained everything clearly.

Jennifer

March 2026, Severna Park

Appreciate the assistance of Dr Castano today. She was very pleasant, helpful and knowledgeable. Her evaluation and treatment helped me address an issue that I have had difficulty with for the past week and she acted in the best interest for the individualized needs of my pet which is very much appreciated. Thank you Dr Castano.

Amanda

March 2026, El Centro

Dr. Lancet was on time and very helpful. He was able to prescribe for Lola the needed meds until we have an in person Vet visit. Thank you!

Amit Lancet

VET, DVM

Kiliana

March 2026, St. Petersburg

The virtual visit was seamless. Dr. Lapera was kind, explained everything in depth and listened to our concerns. This was such a helpful option for someone with a pet that struggles with vet visits. It was so easy and help eased my anxiety as well! Would recommend!

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone