Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Evon
July 2026, Orlando
This was our first appointment with Dr. Lapera and it was a great experience! She listened well to my concerns for my sick pup, offered different treatment options and provided excellent recommendations as well as prompt care.
VET, VMD
Lori
July 2026, Eagar
I recently had a Vetster appointment with Dr. Jennifer Johnson] for my dog, and I cannot recommend her highly enough. She is incredibly kind, patient, and deeply knowledgeable. What really set this experience apart was how familiar she is with our local area—it made her advice feel much more practical and tailored to our specific environment than a generic consultation. I genuinely wish we had a vet with her expertise practicing locally. If you're looking for someone who truly listens and cares, she is an excellent choice!
VET, VMD, CVPP
Michele
July 2026, Somerville
Dr. Wehrfritz was very supportive and provided great knowledgable advice for our pup
VET, DVM
Christine
July 2026, Fountain Hills
Dr. Johnson was very thorough and helpful in quickly resolving Duke's issue
VET, VMD, CVPP
Kyler
July 2026, Manassas
Dr. Sree Rao was very kind and addressed all the concerns I had regarding my cat. This was the first time using Vetster. He is knowledgeable and answered all the questions I had. He was available during the late night when I needed assistance. Highly recommend!
VET, DVM
Brian
July 2026, Klamath Falls
Dr.Grant was really nice and very helpful with my cat’s wound on his face. He gave me a couple different treatment options and I feel they will help my cat get some relief.
VET, DVM
John
July 2026, Pittsford
Chris did a fantastic job and gave me honest feedback about my concern for my cat. Thank you!
VET, DVM
Sarah
July 2026, Oceanside
Dr. Owen’s explained everything so well. She was very patient. Loved that she loved seeing our puppy.
VET, DVM
Sarah
July 2026, Carleton
Dr. Joel was very helpful and answered all my concerns
VET, BSc BVMS
Christa
July 2026, Rio Rancho
My first time using the service. I was very pleased with my visit and the doctor was incredibly helpful.
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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