Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Michael
September 2026, Fort Belvoir
Dr. Christin Dean is my go to with complex situations, understanding results from other vetinarians who have seen my pet in person but not as personable as Dr. Christin Dean.
VET, DVM
Anthony
September 2026, San Francisco
Thank you Dr Godara for helping us out with Baby. Really easy process and so much better than taking her to the vet.
VET, DVM
Mallory
September 2026, Lake Stevens
Dr. Dean gave us the info we needed to help our dog and know what to do next.
VET, DVM
Erika
September 2026, Oakland
I’m really thankful for the help I received from Dr. Nicol. She was kind and gave me helpful ideas for caring for my kitten. She answered all my questions honestly without making me feel uncomfortable about my kitten’s health, which meant a lot to me. I felt listened to and supported throughout the conversation.
VET, DVM
Raechel
September 2026, Mount Vernon
She advised me to take Mo to the vet right away. I should’ve taken him when I first found him. I took him to the vet Wednesday afternoon and unfortunately it was too late. Mo passed away later that night in my arms.
VET, DVM
Jessica
September 2026, Phelan
Took the time to understand my dog condition to prescribe a medication to help her. It was very patient and kind.
VET, DVM
Tom
September 2026, Taylor
A little bit of connection issues but we made it happen
VET, DVM
Kathleen
September 2026, Fresno
Very appreciative and the doctor gave me very good and helpful advice.
VET, DVM
Katie
September 2026, Saint Helen
Super friendly, listened to my concerns and reassured to check back in if I needed anything
VET, DVM
Tracilyn
September 2026, Merced
Very respectful and informative. Makes treatment easy to understand.
VET, DVM
Watch what our
customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
Discover why our app is top-rated on both Google Play and the App Store
See what our users are saying.
