Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Jeffrey

July 2025, Orange

Very grateful for the visit with Dr. Goddard. He was thorough and explained everything we needed. Thank you Dr.

Jenna

July 2025, Banning

Helped me with my dogs eye irritation with a quick phone call

Erin

July 2025, St. George

Thank you Doctor, we love that you offer holistic insight and I can tell you really love the animals you care for.

Zak

July 2025, Berkeley

Dr. Alcain is a thoughtful, responsive, and generous veterinarian who helped us with a routine feline preventive prescription, as well as giving us some feedback on the medication we have been using in our existing treatment plan for an elder cat. I feel very satisfied with her level of engagement with us as a cat family, and I feel extremely comfortable with her as a knowledgeable source of information. I will specifically seek Dr. Alcain out again in the future. She added so much value to an already valuable veterinary interaction.

Hailey

July 2025, Cypress

Dr. Levisman was great at presenting information and was very straightforward and pragmatic in his approach to help my kitty. I highly recommend Dr. Levisman.

Aj

July 2025, Oakland Park

Booked super last minute and Dr. Delacruz was able to diagnose my cat’s issue and prescribe the appropriate treatment. Thanks!

Breanne

July 2025, Virginia Beach

Very sincere, thorough, knowledgeable. So thankful to have been able to chat with her and get her help during a really rough time!

Kathryn

July 2025, San Clemente

Such a quick and easy appointment with exceptional results and she was extremely knowledgeable and had so much insight and knew exactly what my bunny needed to get better

Carly

July 2025, East Windsor

So kind and efficient! We’ll definitely be going back!

Madison

July 2025, Bartow

Dr. Tiffany was so helpful for my baby! Thank you for being so informative, patient and kind. ♥️

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

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Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

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Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

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Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

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Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone