Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Jessie

October 2026, Pittsburgh

Dr. Crowson was prepared and informative and made me feel at ease.

Joanne

October 2026, Acton

He was knowledgeable, asked questions, and addressed all issues. He explained things thoroughly. I highly recommend Dr. Lancet.

Amit Lancet

VET, DVM

Samantha

October 2026, North Hollywood

We contacted Dr. Frick about about our bird who was showing some possible symptoms but also gave us good piece of mind. She helped us understand the best course of action that ultimately saved us a trip to the emergency department. We have a game plan moving forward thanks to Dr. Frick!

Casey

October 2026, Potterville

Dr. Yavaraski was great. She diagnosed and treated our cat and was very helpful. Thank you.

D'shay

October 2026, Grand Island

Dr. McIntyre was amazing. He is so thorough and he makes sure that you understand the treatment plan and he gives reason as to why you are having this health issue with your pet. I will definitely be booking him again if needed and thank you Vester for having this ability to help pet owners who are unable to go to the vet!

John

October 2026, Howell

So far I’m liking the Vetster service and Dr Emily. I think overall I will save money on routine care like flea medicine.

Teri

October 2026, North Hills

Great doctor 10/10 she was Theroux, kind, and efficient. I trust her!

Nina Owens

VET, DVM

Liz

October 2026, Indio

Doctor was very nice and explained what my dog could have

Mark

October 2026, New Philadelphia

Vet was knowledgeable personable and professional.

Sree Rao

VET, DVM

Crystal

October 2026, Mentor

Emily was wonderful! She helped with everything that we needed. Will definitely book with her again.

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

A

Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone