Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

John

December 2024, Pollock Pines

Persistent cough diagnosed as well as possible online, great experience.

Roy L Cruzen

VET, DVM

Tom

December 2024, Harrison Township

Dr.Joel gave great advice when looking over my dog for a swollen leg. He gave me an idea of things to help the swelling and said he would check back in a couple days to make sure there was nothing more wrong. Great service.

Joel Lum

VET, BSc BVMS

Rachel

December 2024, Tarpon Springs

So understanding and kind! Treated my boy right away!

Tiffany Delacruz

VET, DVM

Daja

December 2024, Gainesville

Maddie was having some issues with licking his belly and anus. doctor was able to both clarify the concerns, provide me pointers and relevant information,preventative measures and other information that can help with this problem now and in the future

Sal Abbate

VET, DVM

Tara

December 2024, Brewster

Dr Vergette was patience, understanding and kind. She took the time to answer my questions and give me a list of remedies to help my sick puppy. She was knowledgeable about the medicine and interventions that she prescribed. I would highly recommend her.

Julie Vergette

VET, DVM

Elliana

December 2024, New York City

Very understanding and accommodating. Explained everything thoroughly and was very helpful.

Julie Vergette

VET, DVM

Erin

December 2024, Crawfordville

Dr. Delacruz is amazing and incredibly kind. She’s exactly the right person when you’re worried about your pet and want answers quicker than driving to a local vet. She’s super knowledgeable and I appreciated how she explained the reasons for the treatment plan. I’m 2:2 on having great experiences on this app with fantastic doctors. This service is incredible!

Tiffany Delacruz

VET, DVM

Tammy

December 2024, Coventry

I thought my puppy had an ear infection or ear mites. The doctor was able to look at the Picture I sent and on the video call and see that it was an ear infection. She was able to friendly and gave me lots of great advice and prescribed meds. We will use her again

Katherine Royce

VET, DVM

Eden

December 2024, Pensacola

Dr. Delacruz is a pleasure to work with! She’s prompt, very empathetic, knowledgeable, kind & extremely pleasant demeanor! I just moved states & ran into an unexpected situation when I arrived w my 3 dogs. Dr. Delecruz got us fixed up immediately without hesitation. It was a seamless, very pleasant & worry free process. I will definitely be seeing her again for my babies! Thanks so Much

Tiffany Delacruz

VET, DVM

Rachel

December 2024, Pasadena

Dr. Williams is so helpful, generous, understanding and went above and beyond to give a multifaceted approach to treating my kitty daughter. Thank you!!

Jayme Williams

VET, DVM

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google
April 2024

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google
August 2024

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google
December 2024

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google
December 2024

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

A

Angela Vasquez

5.0 Google
August 2024

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google
March 2024

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

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Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone