Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Anthony
December 2025, Washington
Easy to talk to and explains in a way I can understand. If I could I would have him as my primary vet
VET, DVM
Brianna
December 2025, Redding
Thank you so much this is so easy and convenient and Dr. Nicol Alain was fantastic, prompt, and knowledgeable. Love this service!
VET, DVM
Brenda
December 2025, Seattle
My pet was helped right away and out of distress quickly. Very much appreciate Dr. Passi's assistance.
VET, DVM
Jade
December 2025, Thousand Oaks
Super helpful, quick response and appointment help.
VET, DVM
Jeanette
December 2025, Porter Ranch
Dr. Owens performed an examination on my 2 year-old lab. Not only was she friendly, pleasant and knowledgeable, she carefully explained everything to me. She also suggested where to go for my dog’s heart worm test in order to save me money. Thank you Dr. Owens!
VET, DVM
Jamie
December 2025, Franklin Square
Very helpful and reassuring. Couldn’t have been nicer.
VET, DVM
Kate
December 2025, Oakland
Seems knowledgeable but the energy made me a bit more worried as opposed to less worried. Clearer that I don’t need to take her in tonight, which is helpful and what I needed.
VET, DVM
Caitlin
December 2025, Woodside
Dr. Delacruz was able to give us an appointment late on Saturday evening to help with a time sensitive concern and she addressed it so wonderfully. She gave us all the information we needed to make informed decisions and she has amazing bedside manner.
VET, DVM
Hannah
December 2025, Pasadena
Dr Jayme was to the point but also had great advice and was able to help my dog and my cat! Very grateful and hoping this treatment works
VET, DVM
Haley
December 2025, Chamblee
Very helpful & reassuring, answered all my questions.
VET, VMD
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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