Pet Connection

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Vetster wins Pet App of the Year for second consecutive year at 2023 Pet Innovation Awards - Vetster named Pet App of the Year 2023

Blog · Company & culture

Vetster wins Pet App of the Year for second consecutive year at 2023 Pet Innovation Awards

We’re thrilled to announce that we’ve once again been recognized as “Pet App of the Year” by Pet Innovation Awards — an independent recognition platform highlighting the most innovative companies, services and products in the pet care industry.

The Vetster Editorial Team

Aug 17, 2023

3 min read

Repeat bookings and follow-up appointments - Vetster

Blog · For vets

Repeat bookings and follow-up appointments

Many aspects of clinical practice are also applicable in the virtual space, and the importance of repeat bookings and follow-ups for building relationships is a key example.

The Vetster Editorial Team

Aug 16, 2023

10 min read

Proactive care and wellness in the virtual space - Vetster

Blog · For vets

Proactive care and wellness in the virtual space

Vetster is a great place for pet owners to connect with veterinarians when they have acute needs like sudden GI distress, but it’s also well suited to proactive care and wellness.

The Vetster Editorial Team

Aug 9, 2023

4 min read

VetsterRx now includes nutrition - Vetster

Blog · For vets

VetsterRx now includes nutrition

We are excited to announce that Vetster has expanded VetsterRx Online Pharmacy, fulfilled by PetMedsⓇ, with hundreds of new therapeutic diet products for cats and dogs.

The Vetster Editorial Team

Aug 8, 2023

3 min read

Nutrition consultations on Vetster - Vetster

Blog · For vets

Nutrition consultations on Vetster

Veterinary telehealth has emerged as a transformative tool in the field of animal healthcare taking on bigger roles in providing care that is not always possible in a traditional clinic environment. Nutrition coaching is quickly emerging as an ideal online service for pet owners - after all, food is its own love language between pets and their owners.

The Vetster Editorial Team

Aug 8, 2023

9 min read

VetsterRx workflow - Vetster

Blog · For vets

VetsterRx workflow

VetsterRx is available in all regions and allows you to enter recommendations you arrive at during your virtual care appointments. Read on for a detailed look at the VesterRx workflow.

The Vetster Editorial Team

Jul 26, 2023

11 min read

Mastering Vetster’s versatile prescribing tools on VetsterRx - Vetster

Blog · For vets

Mastering Vetster’s versatile prescribing tools on VetsterRx

VetsterRx is a feature within our service that enables veterinarians to offer prescription and non-prescription medications, diets, and pet-related products to pet owners as part of their virtual experience.

The Vetster Editorial Team

Jul 26, 2023

11 min read

Vet Spotlight: Dr. Emily Thompson and an ounce of prevention - Vetster

Blog · For vets

Vet Spotlight: Dr. Emily Thompson and an ounce of prevention

Meet Dr. Emily Thompson, a veterinarian in St. Remi, Quebec whose areas of interest include end of life and hospice care, behavior, preventive, dermatology and much more!

The Vetster Editorial Team

Jul 24, 2023

5 min read

Vetster offers at-home diagnostic testing - Vetster

Blog · For vets

Vetster offers at-home diagnostic testing

Vetster has partnered with My Simple Pet Lab (MSPL) to integrate home diagnostic test kits for routine stool analysis into our platform. Available to US veterinarians through the VetsterRx Online Pharmacy, at-home testing is one more way to support the delivery of excellent veterinary care while making it easier for pet owners and their pets.

The Vetster Editorial Team

Jul 5, 2023

8 min read

Communication skills: conflict resolution and de-escalation - Vetster

Blog · For vets

Communication skills: conflict resolution and de-escalation

Assessing the pet’s needs while supporting the pet owner in understanding the situation – and sometimes complex medical information – can be tough. We’re here to help you deliver a great experience and navigate tough conversations.

The Vetster Editorial Team

Jul 3, 2023

6 min read

Virtual backgrounds & noise reduction - Vetster

Blog · For vets

Virtual backgrounds & noise reduction

One of the biggest benefits of providing virtual care on Vetster is the flexibility you have to see appointments from any connected location. Vetster has introduced two new features to its web and mobile web apps to help you improve the experience with your clients.

The Vetster Editorial Team

Jun 21, 2023

8 min read

Vet Spotlight: Embracing virtual technology with Dr. Nicklin - Vetster

Blog · For vets

Vet Spotlight: Embracing virtual technology with Dr. Nicklin

Meet Dr. Colleen Nicklin, a veterinarian in Geneva, Florida who has worked in small animal practice for 14 years including several rescue organizations, shelters and zoos.

The Vetster Editorial Team

Jun 14, 2023

4 min read

Using Vetster to provide second opinions - Vetster

Blog · For vets

Using Vetster to provide second opinions

Many pet owners come to telehealth looking for a second opinion, so being skilled at providing a good experience presents a great opportunity. It’s important to focus on the client's point of view during these consultations and to understand that when they ask for “second opinion”, they usually want to tell you what’s been going on with their pet and to get your expert perspective.

The Vetster Editorial Team

Jun 12, 2023

4 min read

Vetster standards for virtual care appointments - Vetster

Blog · For vets

Vetster standards for virtual care appointments

At Vetster, we want to set our veterinary professionals up for success through every step of their virtual care journey. At the same time, we also need to deliver an excellent client experience for pet owners.

The Vetster Editorial Team

Jun 7, 2023

19 min read

Teletriage services on Vetster - Vetster

Blog · For vets

Teletriage services on Vetster

Veterinarians and pet parents agree that teletriage is a great fit for Vetster. Concerned owners can schedule a Vetster consultation in a timely manner any time they wonder if their pet needs in-person veterinary care.

The Vetster Editorial Team

May 31, 2023

7 min read

Online veterinarian and virtual pet care services available on-demand.

Available now on Apple and Play stores.

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Vet on phone