Help & Support
If you need help from a veterinary professional, please Book an appointment.
Otherwise, our support team is available on Live Chat 7 days a week, 12PM - 4AM+1 GMT (Tue, Wed, Thur) and 12PM - 6AM+1 GMT (Fri, Sat, Sun, Mon) to answer any non-medical questions.
If your questions are related to a prescription, start a chat with us here and we’ll get you the answers you need.



Help center
Our Help Center is available 24/7 and packed with answers to frequently asked questions, step-by-step guides, and everything you need to know about getting the most out of Vetster.
Chat with us
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Email support
Prefer to email? Send us an email and we’ll get back to you soon.