Help & Support

If you’re looking to connect with a veterinary professional online, please Book an appointment.

Otherwise, our support team is available on Live Chat 7 days a week, 12PM - 4AM+1 GMT (Tue, Wed, Thur) and 12PM - 6AM+1 GMT (Fri, Sat, Sun, Mon) to answer any non-medical questions.

If you have questions about prescriptions, chat with us here first.

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Help center

Our self-help center available 24/7 and is jam packed with frequently asked questions, how-to's and articles about the Vetster platform.

Find answers

Chat with us

Start a conversation with our virtual assistant or chat with a real person!

Chat with us
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Email support

We’re here to help you with any platform related questions that you might have.

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More ways to connect

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Online veterinarian and virtual pet care services available
on-demand

Available now on Apple and Play stores.

Vetster mobile app screens