Help & Support
If you’re looking to connect with a veterinary professional online, please Book an appointment.
Otherwise, our support team is available on Live Chat 7 days a week, 7AM - 11PM EST (Tue, Wed, Thur) and 7AM - 1AM EST (Fri, Sat, Sun, Mon) to answer any non-medical questions.
If you have questions about prescriptions, chat with us here first.
Help center
Our self-help center available 24/7 and is jam packed with frequently asked questions, how-to's and articles about the Vetster platform.
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Start a conversation with our virtual assistant or chat with a real person!
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Email support
We’re here to help you with any platform related questions that you might have.