Help & Support

If you need help from a veterinary professional, please Book an appointment.

For non-medical questions, our support team is available to chat 7 days a week from 7AM - 11PM EST.

If your questions are related to a prescription, start a chat with us here and we’ll get you the answers you need.

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Help center

Our Help Center is available 24/7 and packed with answers to frequently asked questions, step-by-step guides, and everything you need to know about getting the most out of Vetster.

Find answers

Chat with us

Our support team is just a click away.

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Email support

Prefer to email? Send us an email and we’ll get back to you soon.

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Online veterinarian and virtual pet care services available
on-demand

Available now on Apple and Play stores.

Vetster mobile app screens