Help & Support
If you’re looking to connect with a veterinary professional online, please Book an appointment.
Otherwise, our support team is available on Live Chat 7 days a week, 7AM - 11PM EST (Tue, Wed, Thur) and 7AM - 1AM EST (Fri, Sat, Sun, Mon) to answer any non-medical questions.
If you have questions about prescriptions, chat with us here first.
Help center
Our self-help center available 24/7 and is jam packed with frequently asked questions, how-to's and articles about the Vetster platform.
Chat with us
Start a conversation with our virtual assistant or chat with a real person!
To start a chat with us, please disable the ad blocker and refresh this page.
Email support
We’re here to help you with any platform related questions that you might have.
More ways to connect
Online veterinarian and virtual pet care services available on-demand
Available now on Apple and Play stores.
