Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Gord
April 2025, Kakabeka Falls
Dr Julian was very helpful and knowledgeable and offered insights and options I was previously unaware of.
VET, DVM
Rebecca
April 2025, Bradford
This was my first time using Vetster, it was super convenient. Dr. Tim was on time and very kind. I was nervous about a virtual visit for my dog but Dr Tim was very thorough that I left feeling like everything had been addressed! Would see Dr Tim again in future!
VET, DVM
Sol
April 2025, Ottawa
Dr. Jassal was so kind and patient in listening to me about my cat’s digestive issues. He gave me great advice and I hope she gets better soon!
VET, BVSc (Hons)
Lori
April 2025, London
Dr. Tim was very calm and helpful with his skin and infection diagnosis
VET, DVM
Renata
April 2025, Toronto
Dr. Jia Asianova was very informative, quickly created a treatments plan and reassured me that everything will be okay. Everything and more than any pet owner can wish for!
VET, Dr/Dr.med.vet/DVM
Angel
April 2025, Garson
Eye pain/discharge. Dr. Jia was very kind and helpful to my baby
VET, Dr/Dr.med.vet/DVM
Debbie
April 2025, Foothills County
Very helpful and assisted with our concerns. Hopefully this will resolve our issues
VET, DVM
Summer
April 2025, Orléans
I have been struggling with my chow chows diet he has gi and allergy’s to certain protein so Doc has given me lots of options to try to get my poor little man back on track !
VET, DVM
Mandy
April 2025, Stittsville
Prescription received and plan put in place for follow up
VET, DVM
Ontariospca
April 2025, Pembroke
The cat had a head wound and she wss able to efficiently talk through options for this undersocial guy and prescribe him some medication to help him. Really great help!
VET, MSc, DVM
Watch what our
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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