Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Brigitte
October 2026, Puslinch
..With Dr Jila Ghotbi's professionalism, knowledge and compassion. She was extremely helpful in treating my senior dog.
VET, DVM
Mike
October 2026, Tecumseh
She clearly read what I submitted to schedule the appointment. Her questions indicated we were on the same page right from the start. In the end the second opinion I sought was delivered quickly with insights and experience I did not have in the matter. In summary - Very little wait time - a short meaninful discussion and Good advice. I would do this again if the need arose. Thank You, Doctor Ghotbi
VET, DVM
Cherie
October 2026, Greater Sudbury
I had questions about some test results my cat had done from our home vet that they didnt answer and he answered them in a way I could understand and with kindness. Thank you so much Dr. Matt.
VET, BVSc
Britney
October 2026, North York
Dr. Chou was amazing! Very reassuring and knowledgeable. Thank you again Dr. Chou!
VET, DVM
Lorraine
October 2026, Williamsburg
I would say that by far this is my favourite new doctor on Vetster . Dr. Matthew was very attentive, kind understanding give me all the time I needed to explain the situation was very knowledgable explaining to me all the potential causes and concerns. Very nice and highly recommend recommended.
VET, BVSc
Caitlyn
October 2026, Wainfleet
Thank you for helping me multiple times now with two of my dogs. Very kind, professional and loves dogs. Appreciate you taking the time to explain everything in detail to me and want the best for my furry babies too.
VET, DVM
Phuong
October 2026, Ottawa
He was very straight toward and quick. No sugar coating and straight to the point which I like no fluff no nothing.
VET, DVM
Bee
October 2026, Campbell River
Dr Montana Henry provided compassionate excellent Veterinarian care for our kitten's health issues. She also answered all our 'newly re-homed kitten care' concerns. She Rx the appropriate medication required and we picked up kitty's medication at our own vet clinic within 24 hrs. Wow!
VET, BVSc
Luana
October 2026, Thunder Bay
Dr. Jadhav was excellent! He quickly assessed Ben's kennel cough and promptly prescribed the necessary treatment. Highly recommend!
VET, DVM/BVSc&AH, PhD
Sheena
October 2026, Sault Ste. Marie
Great appointment very informative. Wonderful to speak to. 
VET, Dr/Dr.med.vet/DVM
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How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
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Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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