Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Robert
July 2025, Calgary
Helped me understand get a prescription when all the vets offices were closed late on a weekend. Thank you!
VET, DVM
Andrew
July 2025, Toronto
Dr. Tim gave Barley her very first vaccinations, and saw her a few times for checkups at a Toronto clinic - so I was thrilled to see him on here - always more comfortable with someone who’s seen her before. As always - efficient - asked the right questions and identified what she needs to get better.
VET, DVM
Pamela
July 2025, Thunder Bay
Very friendly and easy to talk to. Super impressed with this service! I would highly recommend.
VET, DVM
Razia
July 2025, Toronto
Got to the point and helped address the issue in multiple ways vs. Just one
VET, DVM
Owen
July 2025, Barrie
Thank you for your help with all my pets, you were very helpful and understanding.
VET, DVM
Dee
July 2025, London
Excellent experience. Vet office thoroughness from the comfort of your home. No stress for my dog and fast + convenient. Lifelong customer.
VET, DVM
Tanya
July 2025, Greater Sudbury
Dr. Tim was thorough and helpful regarding our concerns for our golden retriever all from the comfort of our home. Highly recommend!
VET, DVM
Henrique
July 2025, Toronto
Needed to get a prescription for Tick season and Tim was superb, answered all my questions and gave me guidance for it!
VET, DVM
Mathieu
July 2025, Saint-Siméon
Excellent service de Dr Tremblay. Conseil clair et précis.
VET, DVM
Eric
July 2025, Orléans
Needed fleet and tick and the consultation was easy, quick and friendly !
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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