Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Jeanine
August 2026, Cherry Grove
Thank you so much you may of saved this little kittens life
VET, DVM (B.V.Sc. and A.H.)
Eadaoin
August 2026, York
My first time using Vetster and I’m so glad I had a call with Dr. Jila! She was so kind and informative!
VET, DVM
Cynthia
August 2026, Tiny
Dr. JIA was the exact person we needed to connect with to understand aftercare for our high energy anxious dog after his neuter. Experienced, wise teacher that helped put our mind at ease. So Thankful for her time! Great personality too.
VET, Dr/Dr.med.vet/DVM
Amber
August 2026, Kamloops
Very helpful and encouraging. Explained the process of treatment very well. Thank you so much!
VET, DVM
Melissa
August 2026, Astorville
We needed ear drops for an ear infection for a dog we are baby sitting while the owner is sorting some stuff out. Easy and efficient solution
VET, DVM
Pauline
August 2026, McIvers
This was a wonderful service and was so easy. Dr.Khan was very kind and caring and answered all my questions and put me at ease! Just overall wonderful experience
VET, DVM, MPhil, PhD
Maggy
August 2026, Sainte-Béatrix
Unable to get an appointment with my vet, I discovered this platform. I signed up at lunchtime, found Dr. Aboubaker Bouzid, and got an appointment that evening. Quick and easy!
VET, DVM
Josslyn
August 2026, Hamilton
Very pleased with my first experience using Vetster and Dr. Jassal. He was timely, concise, and provided a good starting plan to see if we can get my dog’s allergy issues under control. I’m very hopeful that the medication prescribed will do the trick. As a side note, my dog is reactive so this app is my dream. I’m so happy that I can get prescriptions for minor ailments without having to traumatize both my dog and I with a vet exam. Highly recommend!
VET, DVM,MS
Lindsey
August 2026, St. Thomas
He was supportive and understanding. Would see him again.
VET, DVM
Pat
August 2026, Mississauga
She's a really nice person. Very thorough and helpful.
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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