Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Eric
April 2025, Corunna
She helped by explaining in detail the issue while also explaining the cause and what the solution was.
VET, Dr/Dr.med.vet/DVM
Stacie
April 2025, Woodstock
Good experience with Dr. Julian. He was quick to decide on solution and get my cat on the mend. Thanks!
VET, DVM
Alayna
April 2025, Wabush
Thanks so much Dr. Candice! You were a great help.
VET, BVSc; CVA
Mike
April 2025, Thunder Bay
He assessed that it could be an infection but could be a cancer tumor based on the photos. He advised we try antibiotics and painkillers to make her life easier. Only other options is travelling 5 hours one way to a vet.
VET, DVM
Kathryn
April 2025, Cobourg
Rabbit, 6yr old rescue with respiratory issues and leaky eye.
VET, DVM
Alexandra
April 2025, Snow Lake
Eye boogers of strange colour. Unsure of how to administer eye drops and the vet gave example which was appreciated. She gave clear and thorough questioning.
VET, DVM
Krysta
April 2025, Stittsville
Was able to diagnose and prescribe medicine for my dog’s ear and give me good advice! Thank you
VET, DVM
Tayler
April 2025, Etobicoke
Quick appointment for flea and tick. Dr Tim Julian asked about his health history and our lifestyle to prescribe the right medication and amount. Was very helpful.
VET, DVM
Myles
April 2025, Hamilton
Destiny has had chronic eye redness/irritation/inflammation for several years which has never resolved despite several attempts with her primary vet. Dr. Lecky explained likely causes, explained why her past treatment may have been ineffective, and created a plan that I am confident will ultimately resolve the issue.
VET, BSc., DVM
Michelle
April 2025, Carmanville
Dr. Musson talked through all the possible issues and gave recommendations how to deal with respiratory issues with my Cockatiel. Also provided a prescription and details about getting it filled.
VET, MSc, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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