Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
McKensie
August 2026, Conception Bay South
Dr Khan was super helpful with my dog. He explained the possible reasons for the issues my dog is having, and came up with a treatment plan to help resolve the problems. Will definitely use this service more :)
VET, DVM, MPhil, PhD
Nicola
August 2026, Ottawa
Very professional, nice and understanding. Explained everything clearly and was very helpful.
VET, DVM
Xiai
August 2026, Nepean
Brian is very helpful and friendly! He walked me through the treatment and cause of the issue promptly and answered all my questions patiently. His weekend availability is also greatly appreciated.
VET, DVM
Jason
August 2026, Embrun
Very well spoken and helped with finding a solution to our pets problem
VET, DVM
Hugh
August 2026, Toronto
Cat lethargic and not eating. Looks like jaundice.
VET, DVM
Amanda
August 2026, Kitchener
Such a lovely woman. Gave me a lots of information and options for my kuma bear
VET, DVM
Jodie
August 2026, Thunder Bay
Dr. Ghotbi was lovely. She did a thorough assessment of what was happening with my frenchie, provided the necessary prescriptions, and gave advice for prevention.
VET, DVM
Brenda
August 2026, Baie Verte
I’ve had several appointments with Dr Khan, he’s very caring and thorough. I hope that I get him on my next Vetster appointment. I would recommend him 100%
VET, DVM, MPhil, PhD
Karan
August 2026, Montreal
She was very diligent and helpful. Would recommend working with her.
VET, DVM, IPSAV
Nadia
August 2026, Schomberg
Very thorough. Hard to understand and hear but that may be from connection to the virtual call
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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