Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Ashley
November 2025, Waltham
Dr Jassal is friendly, very knowledgeable and helped us out greatly! Thank you!
VET, BVSc (Hons)
Chris
November 2025, Markham
Dr Bonniere provided the exact service we needed for treating a sick bird. She was friendly and very patient with us to provide her with whatever she needed to make a proper diagnosis. Very professional and understanding. Silvia and I are grateful for what she has provided. Thank you again!
VET, HBSc, DVM
Jeyani
November 2025, Brampton
Dr. Bouzid is friendly, patient with his explanation of possible causes for my dog's single ear infection, symptoms, and treatment options (oral/topical). Extremely satisfied with my first appointment experience on Vetster.
VET, DVM
Camille
November 2025, Lévis
Mon expérience avec Dr. Bouzid s'est très bien passé. Rapide, précis, il a répondu à toutes mes questions. Petits feedback du son, peut-être de mon côté, mais sinon tout s'est bien déroulé.
VET, DVM
Adrien
November 2025
Highly recommend. She is very knowledgeable and answered all my questions.
VET, DVM
Melanya
November 2025, Ingersoll
Dr. Lecky was very helpful and considerate, even explaining what to expect with this platform. I felt very comfortable and have a greater sense of peace knowing we have someone to call on if we have a question or urgent matter with our new pups!
VET, BSc., DVM
Chance
November 2025, Barrie
Extremely accommodating; took an appointment with me late at night and I was extremely impressed with how knowledgeable and kind he was! Thanks Dr. Bick Jassal
VET, BVSc (Hons)
Jamie
November 2025, Iqaluit
Dr Ian was fantastic. Highly recommended. Took time to ask lots of questions. Did not rush at all.Very satisfied with tthe advice he gave.
VET, VMD, PhD
Emily
November 2025, Thunder Bay
Great vet experience, she was very detailed and informative about our cat's treatment plan. Easy to talk to and reassuring. Would definitely book an appointment with her again!
VET, BSc., DVM
Cortney
November 2025, Corner Brook
I've tried so many vets for my boys skin issues and I've never gotten the kind of information and help that I just received from Dr. Asianova. She is amazing and gave me all the information I needed to get my boy on the road to being healthy again! I would give her 100 stars if I could!
VET, Dr/Dr.med.vet/DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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