Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Jenn

January 2026, Winnipeg

Dr. Jia was incredibly helpful and her advice was practical and helpful. I know Ashy and I are in good hands while dealing with his skin issues/allergies!

Jia Asianova

VET, Dr/Dr.med.vet/DVM

Liam

January 2026, Iqaluit

The appointment started right on time, the Doctor was friendly and professional and answered all of my questions in an easy to understand manner. Looking forwards to my next appointment! I would highly recommend.

Davinder Jassal

VET, DVM,MS

Leeann

January 2026, Dawson Creek

Dr Yeung was excellent, was very helpful and answered all my questions. Would definitely recommend

Cole

January 2026, Coquitlam

Amandeep was a great! she identified the problem and provided a solution. Would book an appoint with her again.

Yan

January 2026, Etobicoke

Wonderful experience overall. Mark was extremely knowledgeable and took the time to explain everything clearly

Dylan

January 2026, Pembroke

Very understanding. Lots a solid advice. Support. Very good vet.

Tina Chou

VET, DVM

Aaron

January 2026, London

Very helpful and informative, patient and took her time to explain everything and the process to help with my dogs skin allergies!

Jia Asianova

VET, Dr/Dr.med.vet/DVM

Mark

January 2026, Scarborough

Dr. Sunarich was very professional and answered my questions thoughtfully. He was able to give me realistic expectations with many of the issues I brought up concerning my pet. I also really appreciated how he was willing to deep dive some of my more curious concerns. I feel much better after my appointment with Dr. Sunarich because I learned a lot and have a greater understanding of my pet's issues.

Dave

January 2026, Sault Ste. Marie

Dr. Asianova was helpful, listened to what my needed and was able to provide her prescription in a timely manner.

Jia Asianova

VET, Dr/Dr.med.vet/DVM

Alex

January 2026, London

Good advices about the overall situation. Friendly and very helpful

Jia Asianova

VET, Dr/Dr.med.vet/DVM

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone