Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Johnny
May 2026, Kingston
I was extremely satisfied how Dr Jia took her time to explain things very clearly as well as her friendly approach. Prescribed a cream as well as drops for my XL Bully's ear infection. Highly recommend!
VET, Dr/Dr.med.vet/DVM
Sam
May 2026, Dundas
My dog has sore ear and was able to fet help same day
VET, DVM,MS
Hope
May 2026, Thunder Bay
Incredibly kind and very helpful, would most definitely book another appointment with her if I needed it!
VET, DVM
Kira
May 2026, Wabush
I was suggested a certain type of wipes for my puppy and her puppy vaginitis, which wasn’t suggested from my local vet. Very happy I used the online vetster app. I feel confident and more comfortable that my puppies condition will improve. Thank you!!
VET, DVM (B.V.Sc. and A.H.)
Michael
May 2026, Toronto
Dr Kaur was very polite and efficient and helped me with my fluffy friend!
VET, DVM
Carley
May 2026, Toronto
Dr. Kawalpreet listened to my concerns about my cat and gave excellent advice
VET, DVM
Jennifer
May 2026, Hamilton
We had an appointment 20 min after joining. The Dr was helpful and professional. She explained everything well and we got a prescription for our dog quick and easy.
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Leigh
May 2026, Midland
Had a great meeting with Dr Ogilby. I like his opinion on trying to avoid as much medication as possible. Great first impression! Thank you
VET, DVM
Mathieu
May 2026, Naughton
I had doubts about this service when I first signed up but after my first appointment all those doubts are gone.
VET, DVM
Sarah
May 2026, Toronto
My dog had some irregular bowel movements and Dr. Tina did a great job of walking me through treatment and suggestions of going to see the in person vet. She was very kind and eased my worries a lot !
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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