Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Derek
December 2025, Victoria
Great advice and took the time and care to hear about all of our concerns. Highly recommended vet.
VET, DVM
Jody
December 2025, Onaping - Levack
I had an eye poke experience with a pet and Dr. Wendy was very thorough and offered clinical care advice, medication and a follow up.
VET, DVM
Naomi
December 2025, Sault Ste. Marie
She is so compassionate and very informative. I am so glad my fur baby got her care.
VET, Dr/Dr.med.vet/DVM
Nicole
December 2025, Oshawa
Amazing service! Answered all my questions and more. Thank you so much!!
VET, DVM
Sarah
December 2025, North Vancouver
Amazing appointment with Dr. Duckhorn. He was very attentive, and provided help with our senior dog experiencing dementia. Thank you so much
VET, DVM
Caman
December 2025, Mississauga
Dr. Jia Asianova provided excellent care. She suggested a course of action that would help our cat get off of the medication she uses, saving us thousands of dollars in the long run. Thank you!
VET, Dr/Dr.med.vet/DVM
David
December 2025, Fort McMurray
The appt was very informative. Clear instructions given for pet care and dietary supplements. Focused on the wellbeing of the whole patient.
VET, DVM, MVDr.
Sydney
December 2025, Toronto
Thanks for taking the time to help out with Salsa's skin issue!
VET, DVM
Chloe
December 2025, Montréal
Thank god, and simple and human approach to ease our worries with our loved pets!
VET, BSc DVM
Sarah
December 2025, Prince Rupert
Fast and professional. Listened to my concerns and acted with my pets health as their primary concern. Highly recommended.
VET, DVM
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customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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