Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Mackenzie
June 2026, Toronto
Thorough and very great support to help with my dog’s UTI - prescribed the antibiotics immediately and answered all of my questions and concerns.
VET, DVM
Karen
June 2026, Sunderland
Dr. Sule was great. She answered all my questions. She explained the treatment well and thoroughly. She was very knowledgeable.
VET, DVM
Corrylynn
June 2026, Val Caron
Very helpful.I understood everything.He explained to me would definitely go see him again
VET, DVM
Nicole
June 2026, London
Very helpful and convenient experience. The veterinarian was knowledgeable and took the time to discuss flea and tick prevention options for my dog. They explained the pros and cons of each medication and provided a recommendation tailored to my dog’s needs. I appreciated the clear advice and would recommend this service to other pet owners.
VET, DVM
Justine
June 2026, LaSalle
La vétérinaire a été extrêmement gentille, attentionnée et compréhensive tout au long de la consultation. Elle a pris le temps de bien écouter nos préoccupations concernant notre chien et de répondre à toutes nos questions sans nous presser. Grâce à son professionnalisme et à son empathie, elle a pu prescrire la médication dont notre chien avait besoin. Nous sommes très reconnaissants de son aide et recommandons fortement ses services.
VET, DVM
Rob
June 2026, Nepean
Dr Patel was 2 min early! Right from the start was an excellent listener, compassionate and thorough with his advice while advising me of the limitations of a virtual appointment. I would absolutely trust either of my dogs with him as their care provider.
VET, DVM
Zamir
June 2026, Fonthill
Dr. Jia has explained all the available options and clarified my questions.
VET, Dr/Dr.med.vet/DVM
Suzanne
June 2026, Holland Landing
You can’t ask for an easier better service, my experience was amazing thanks Dr😊
VET, DVM
David
June 2026, Toronto
Dr. Mann was very helpful. She gave us a couple of solutions to our issue and was very descriptive in answering all our questions and concerns.
VET, DVM
Marsha
June 2026, Thunder Bay
Dr. Brian was very down to earth & compassionate. I'll update when things are hopefully on track. Thank you
VET, DVM
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customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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