Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Andre
December 2025, Thompson
Appointment was great. Very knowledgeable and explained things well.
VET, DVM
Harneet
December 2025, Thompson
She was very nice and very comforting. Made me less anxious and stressed about my puppy health
VET, DVM
Gloria
December 2025, Stoney Creek
Dr. Jennifer Lebel was very patient and caring with our cat. She seems to have a lot of experience, I will definitely book an appointment with her again.
VET, DVM
Mark
December 2025, Keewatin
So nice to be able to access help with my dog sitting in his familiar spot on the sofa.
VET, DVM
Neel
December 2025, Vancouver
Dr. Passi has been a great help for us. He’s always available & helps us understand things as we’re first-time pet parents, very easily. He’s very responsive & follows-up for our pet’s whereabouts.
VET, DVM (B.V.Sc. and A.H.)
Katelyn
December 2025, Lamont
Dr. Eva was very knowledgeable and willing to help
VET, DVM, MVDr.
Jordan
December 2025, Halifax
Thorough and showed genuine concern. Addressed questions well.
VET, DVM
Miranda
December 2025, Fort McMurray
We have had two appointments now for different reasons with Dr Passi and both times he was very understanding of what we were calling about, our lack of emergency in person vet care we have access to in our area, and how to best mitigate things at home and when to make the trek out of town for in person care.
VET, DVM (B.V.Sc. and A.H.)
Brittany
December 2025, Callander
Dr. Kaur was great, listened to everything we had to say, didnt make us feel rushed at all and tried to be as accomodating as possible in our particular situation.
VET, DVM
Selin
December 2025, Etobicoke
Dr Jassal offered a quick assessment and recommendation for my dog. He knew exactly what the issue was and offered various resolutions.
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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