Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Roxanne
July 2026, Winnipeg
This was our first time trying Vetster. It was a great experience. Dr. Ogilby was super nice, went above and beyond. Helped our dog Tucker for his issue same day.
VET, DVM
Amanda
July 2026, St. Charles
Took the time to try help us with our dog, wasn't much he could do till we get bloodwork, but offered us to go through results we appreciated him taking the time to help us understand the situation better thanks !
VET, DVM
Daniel
July 2026, Thunder Bay
Dr did their best. Luckily Salem peed and pooped right after the appointment ended.
VET, DVM
Sean & Trisha
July 2026, Campbellford
Such a relief to have the input from such a kind a thorough vet. So grateful and impressed.
VET, DVM
Shi
July 2026, Vancouver
Dr. Jennifer Lebel is very friendly, and gives professional advice.
VET, DVM
Jaye
July 2026, Metcalfe
Fantastic! Dr. Lebel was very thorough and gave a ton of helpful information. I highly recommend her.
VET, DVM
Brittany
July 2026, Calgary
Dr. Bouzid was very helpful and able to diagnosis the issue. Gave me clear instructions on how to clear up my dog's ear infection. Plus not having to go to a vet office made my puppy way more comfortable
VET, DVM
Courtney
July 2026, Ottawa
Amazing service, peace of mind, fast prescription and an absolute delight to deal with. Thank you so much Dr.Ogilby!
VET, DVM
Luc
July 2026, Lac-Sainte-Marie
Super understanding of willows needs .. very happy with the exam. So happy this service exists
VET, DVM, IPSAV
Nadejda
July 2026, East Gwillimbury
Thanks to Vetster I found very professional solution for my dog's needs. Very recommended Dr. Jia!
VET, Dr/Dr.med.vet/DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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