Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Nat
March 2026, Goderich
Very generous with information, talking me through what to do and how to care for my cat. Would seek out Dr.Jia again.
VET, Dr/Dr.med.vet/DVM
Jen
March 2026, Stouffville
Very informative took the time to listen to my concerns, made recommendations, reviewed medications and potential side effects and made a follow-up appointment in 10 days to ensure everything is resolved. In the 20+ years I have been taking my animals to the vet he is definitely one of the best I have seen.
VET, DVM
Gaetan
March 2026, Sainte-Christine-d'Auvergne
Excellente rencontre très bonnes explications et bonne conseillère, je la recommande à 100%.
VET, DVM, IPSAV
Gabriel
March 2026, Baie-Comeau
Dr Reilley est très compréhensive pour la disponibilité de la prise de rendez-vous. Lors de la rencontre, elle est très gentille et professionnelle. Répond à nos attentes, nos questions et explique en détail. Merci
VET, DMV
Brooke
March 2026, St. Anthony
Great help and advise! very friendly and kind person! Appreciate the help!
VET, DVM
Allyson
March 2026, Ottawa
He was very patient and clear throughout the appointment. It was so easy and would definitely see him again in the future if my pet needs another appointment.
VET, DVM
Melissa
March 2026, Harrington
Excellent, answered all questions and provided great care
VET, DVM, IPSAV
Carolyn
March 2026, Cantley
Highly recommend Dr. Smidova. She was thorough, knowledgeable, and communicative throughout our visit. She reviewed Bandit's history, guided me through a physical exam, discussed treatment options with clear explanations, and outlined a clear plan going forward. A truly supportive and skilled vet. We won't hesitate to see her again.
VET, DVM, IPSAV
Krystal
March 2026, Tadoule lake
Very knowledgeable & understanding of my dogs situation
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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