Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Andres
September 2026, Toronto
Dr. Brian Ogilby is very knowledgeable. Takes the the time to explain different options. Always has my dogs best interest in mind.
VET, DVM
Dana
September 2026, Vaughan
Helpful with refilling prescription to avoid weekend and holiday delays, instead of having my cat go 3 days without his medication due to office weekend and holiday closures
VET, DVM
James
September 2026, Welland
Dr. Hassan was very thorough and helpful. A prescription was given to help get ahead of our situation prior to connecting with our vet next week.
VET, DVM
Alyssa
September 2026, Hamilton
Great experience especially in a pinch! Knowledgeable and helpful!
VET, DVM
BettyAnn
September 2026, Brockville
He listened and was very helpful. He was a little hard to understand but he was wonderful.
VET, DVM
Jennifer
September 2026, Valemount
Dr. Brian is knowledgeable, easy to talk to, and attentive to the details provided. He provided me with a couple of different options on how to proceed with my young puppy's issue and allowed me to choose the path I felt most comfortable with. Would definitely see him again.
VET, DVM
Jake
September 2026, Triton
Excellent service. Great interaction, listened to our concerns and gave very clear and concise advice. 10 out of 10 for sure
VET, DVM
Emily
September 2026, Toronto
Dr. Ryan Wong was my very first appointment on Vetster, and I am so pleased with the result. He was so personable and kind with me and my dog. He was very efficient to identify a solution for us! Couldn’t be happier.
VET, BSc, DVM
Arianne
September 2026, Val Rita
Very quickly addressed by concerns about my dog’s eye. Clearly explained the medications he is going to prescribe. A very good service to have since we do not have a vet nearby.
VET, BSc, DVM
Echo
September 2026, Fort St. John
Very informative and knowledgeable. Thank you so much!
VET, BSc, DVM
Watch what our
customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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