Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Sarah
January 2025, Toronto
Anal abscess. Prescribed medication and share other helpful things we can do to help resolve the issue.
Davinder Jassal
VET, DVM,MS
Amanda
January 2025, Drayton Valley
We have a 14 year old havanese, and he developed a dry cough. Dr. Rowe was so helpful, and she was able to prescribe some medication for him. Will definitely use her service again if needed. Thank you!!
Danielle Rowe
VET, DVM
Laura
January 2025, Toronto
We recently adopted a cat from Egypt, who is a very sweet soul. However, she is afraid of riding in the car! We were so thankful to find this service, to avoid giving her extra stress. Since we got her, Opal has been experiencing very runny, dirty eyes, and we were concerned it could be serious. Dr. Hughes was amazingly knowledgeable, patient, and compassionate. We felt like she listened to all of our questions and concerns and thoroughly answered them. She was able to look at Opal‘s eyes via photos and video and, it was very easy to upload Opal‘s vaccine certificate as well. Dr. Hughes was very forthcoming about what she thought might be going on, and why she was ruling certain things in and out. We left with a clear plan, and are really looking forward to the follow-up!
Julia Hughes
VET, DVM
Juliana
January 2025, Kingston
Ask lots of thorough questions to help get to the root of my cat’s eye problem, and was reassuring that I’m doing everything right to help my Simon. Thank you!
Mina Naseem
VET, DVM
Angie
January 2025, London
I was panicking when I ran out of my dogs medication before the holidays and her allergies blew up. He gave me a couple options to consider that I had not been made aware of hoping it helps.
Bick Jassal
VET, BVSc (Hons)
Jessica
January 2025, London
Dr. Sami Itrat was very helpful! 10/10 recommend.
Sami Itrat
VET, DVM
Caroline
January 2025, Saint-Sauveur
J'ai consulté Émilie pour un bouton apparu subitement sur la patte de mon Gustave. Elle a été de très bons conseils. Efficace et très empathique.
Emilie Reilley
VET, DVM
Jennifer
January 2025, Long Sault
Quick diagnosis after speaking with me and even acknowledging my dog. Prescription made and good advice provided. Very caring as all my Vetster experiences have been
Mina Naseem
VET, DVM
Cherry
January 2025, Almonte
Dr. Jessel really listened to my concerns and took time to explain everything. A great experience.
Davinder Jassal
VET, DVM,MS
Hellen
January 2025, Thornhill
My dog had an infected skin tag and after providing the pictures and details, Dr Mina was straight to the point. Super helpful!
Mina Naseem
VET, DVM
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How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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