Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Tyler

November 2026, Petawawa

Immediately saw the issue, came up with a plan to treat the underlying condition, instead of slapping another Band-Aid on it, Very informative and helpful.

Yena

November 2026, Kitchener

Took his time. Explained everything. Was my first time on vetster and was unsure about a virtual vet appointment but my doubts are gone!

Corey

November 2026, Napanee

Very easy to talk to, informative and answered all our questions.

Mario

November 2026, Timmins

Dr Brian Ogilby is was very informative and helpful with the issues my dog had and provided excellent care and improvement plan. 10/10

Khan

November 2026, Toronto

Doctor Brian gave me a great peace of mind. He explained everything perfectly well and I really appreciate him taking care of concerns regarding my bird’s health

Dominic

November 2026, Toronto

Dr. Rianne Kamula was extremely friendly and helpful. She also provided some great tips for medication usage.

Shawn

November 2026, Caledon

Amazing experience . Could not ask for a better virtual visit. You can tell the doctor truly cares for your animal's welfare

Sabryna

November 2026, Cantley

Appointment was on time and the information I was given was very clear and helpful!

Emilie

November 2026, Longueuil

Emily m'a donné pleins de bons conseils pour aider mon chien avec ses allergies, super compétente, elle est vraiment à l'écoute !

Jennifer

November 2026, Sebright

Dr. Arora was fantastic with my red footed tortoise. He explained everything clearly, took care to answer my questions, and gave straight, practical advice to follow. Professional, kind, and able to help our reptile babies.

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

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Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

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Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

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Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

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Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone