Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Alex

March 2026, Barrie

Dr. Brian Ogilby clearly explained why my dog was having issues, went into full detail and was very thorough. I’ve had issues with a vet previously who did not really explaining things in detail but Dr. Brian did an amazing job. 10/10 recommend and will be my vet of choice moving forward. Thanks again!

Naxatra

March 2026, Thunder Bay

Dr. Kaur was super helpful and helped us with a few issues outside of the agenda as well as have us reassurance from her experience that what we were facing is not very urgent. This let us take things easy for a bit.

Rose

March 2026, Beaver Bank

Dr. Andrus was incredible. Did not rush the appointment at all and was a wealth of knowledge and information.

Elisabeth

March 2026, Saint-Colomban

Wonderful dr professionnel and kind really helped us understand what's going on with our cat

Eddie

March 2026, Vaughan

She is always a joy to deal with, truly loves animals, top notch advice and thorough about addressing the root issue to prevent future issues.

Jia Asianova

VET, Dr/Dr.med.vet/DVM

Kristin

March 2026, Burk's Falls

Dr.Chou is amazing! She is very personable and kind and took the time to explain everything to me. I am glad I was able to quickly get an appointment and medication prescribed. Thank you Dr.Chou!

Tina Chou

VET, DVM

Simon

March 2026, Belfast

The Vetster service made accessing veterinarian care so easy and Dr. Kaur was excellent. The prescription service was a surprise in that we retrieve the medication from a regular pharmacy; very convenient.

Jasmine

March 2026, Greater Sudbury

Amandeep was thorough and helped explain things during my appointment. Would highly recommend her.

Claudia

March 2026, Timmins

She read my pet's profiled and gave me great feedback. Clear directions. Also, was way less stressful than a vet visit.

Jia Asianova

VET, Dr/Dr.med.vet/DVM

Abi

March 2026, Scarborough

Tina is very patient and gave us a clear explanation and instructions on our issue

Tina Chou

VET, DVM

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

A

Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone