Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Lily

January 2025, Washago

My vet was very supportive, anwsered all the questions I had. Made sure I felt heard and offered alot of advice.

Latoya Brown

VET, DVM

Amy

January 2025, Fanny Bay

My dog has all the symptoms of a urinary tract infection so she gave me good advice and a prescription for the issue. Thank you So much!!!

Emese Bonniere

VET, HBSc, DVM

Tracy

January 2025, Whitby

The advice given about my senior pups anxiety was very helpful. I will definitely keep up with Dr. Lecky.

Jamie Lecky

VET, DVM

Tamara

January 2025, North York

She is having skin issues and hairball, Dr.Davinder listened & explained why this is good or this was not, very knowledgeable kind. He cares about your pet. 🫶🏼🐾 Thank you

Davinder Jassal

VET, DVM,MS

Brittany

January 2025, Grimsby

Very pleasant and quick and saved my cat the hassle of going to the vet

Sami Itrat

VET, DVM

Maryann

January 2025, Edmonton

Dr. Wu was informative and thoughtful as we described Charlotte’s symptoms and she wrote down information and prescribed antibiotics to help with Charlotte’s UTI issue. We will finish the prescription and hope that this solves the UTI. Dr. Wu made us feel less stressed about this situation. We very much appreciate her assistance and we are confident she has helped. Thank you, Dr. Wu.

Jessica Wu

VET, DVM

Leanne

January 2025, Orangeville

Ver helpful and super nice, gave us information we needed, and a prescription. So quick and easy!

Jamie Lecky

VET, DVM

Kele

January 2025, Charlottetown

Great informative and good suggestions with various options Thank you

Erin Jeffrey

VET, DVM

Yordanos

January 2025, Mississauga

Great service for our little hamster with swollen cheeks. Fast appointment, helpful tips to help her through the discomfort while waiting for the antibiotics to arrive.

Madeleine Cosentino

VET, DVM

Ginette

January 2025, Longue-Pointe-de-Mingan

La vétérinaire Dr Tremblay m’a Prescrit des antibiotiques pour ma Chienne qui a probablement une infection urinaire.

Sarah Tremblay

VET, DVM

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google
April 2024

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google
August 2024

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

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Adriana Pop

5.0 Google
December 2024

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google
December 2024

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google
August 2024

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google
March 2024

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

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Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone