Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Hilary
January 2026, La Baie
Dr Bouzid listens and provides solutions. I am happy with the service that is provided and will use him again.
VET, DVM
David
January 2026, Barrie
Provides useful information, straight to the point, very kind and warm. Would recommend to anyone!
VET, DVM
Shepherd
January 2026, Nobel
Dr. Pakes provided great care to my cat. She was easy to communicate with and provided information and follow up.
VET, DVM
Nathan
January 2026, Pessamit
Excellent tres bon explique tres bien et repond ou question 10/10
VET, DVM
Solange
January 2026, Saint-Jean-Port-Joli
Très bon service , rapide et simple. Facile de communiquer avec Dr. Aboubaker Bouzid. Il parle très bien français
VET, DVM
Lena
January 2026, Prince George
Dr. Duckhorn was very friendly, understanding and quickly diagnosed my kittens eye infection cause. He gave me a full explanation about the cause as well as things I could do at home to help her recover and he prescribed antibiotics which cleared up her eyes the next day! I am very grateful there is an app service such as this to get help with our pets when a typical vet appointment would be weeks away. Thanks again Dr. Duckhorn!
VET, DVM
Josianne
January 2026, Gatineau
À écouter, superbe bon service. Prescrition pour mon gros toutou
VET, DVM
Andrew
January 2026, Deep River
She was extremely helpful in our appointment and informative about the skin issue our kitty was facing. Gave us excellent advice on what to expect, and a plan of action to help our kitty. Thank you!
VET, Dr/Dr.med.vet/DVM
Douglas
January 2026, Mississauga
Deborah is very thorough & describes all of your pets treatment options & medication options in great detail. My 9 year old bunny has been prescribed antibiotics & eye drops. Yhank you Deborah . Id definitely recommend. I joined Vetster Plus & id strongly recommend the Plus program for all pet owners.
VET, DVM
Mike
January 2026, Burlington
Goes in great detail on how to prevent and maintain dogs wellbeing while tackling the issue at hand
VET, Dr/Dr.med.vet/DVM
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customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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