Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Aaron
February 2026, Orléans
Dr Hamrahi was thorough but effective, in diagnosing Jazzy
VET, DVM
Colette
February 2026, Lindsay
5 stars! Dr Patel was very kind, listened to our concerns and prescribed a medication to help with my girls pain. So grateful for his help today :)
VET, DVM
Laura
February 2026, Pembroke
We were very happy with our virtual visit with Dr. Chou.
VET, DVM
Erin
February 2026, Toronto
We were away at the cottage when we needed help with our dog who injured himself. She was super kind and listened to us and helped us understand what was going on.
VET, DVM
Liliia
February 2026, Etobicoke
Thank you doctor, for providing clear instructions and medication. I will follow your advice.
VET, DVM
Barbara
February 2026, Kingston
Doctor Asianova was able to provide a clear and succinct explanation of the possible causes for the condition, set out a treatment plan and a future care plan. There was no shaming as I have experienced at times with other vets - just helpful advice and instructions.
VET, Dr/Dr.med.vet/DVM
Henriette
February 2026, Nemiscau
Dr Smidova looked at my dog's allergies holistically and made recommendations that accommodate the restrictions of my isolated location. She also offered alternatives for the future.
VET, DVM, IPSAV
Anni
February 2026, Richmond Hill
My dog had a skin issue and took for a month. I too my dog to in-person vet already two times and did not solve the problem. Dr. Tina is amazing. She put my dog on a treatment, and after a week, my dog’s skin is getting much better. Dr.Tina is an amazing doctor! She cares about my pet.
VET, DVM
Tina
February 2026, Schreiber
Dr. Anora listened to me, and quickly knew the options to take to find a solution for my dog’s uncontrollable bladder issues. Thank you!
VET, DVM
Michelle
February 2026, Barrie
Explained everything very well and was easy to understand.
VET, DVM, MSc
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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