Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Dale
May 2025, Rotherham
Dr. Isilay was absolutely fantastic with my dog Millie. She took the time to really listen, explained everything clearly, and gave us a detailed plan that made total sense. Her knowledge, calm presence, and genuine compassion put us completely at ease. Millie started improving straight away, and we felt supported and reassured every step of the way. You can tell she truly cares—she’s a brilliant vet and we’re so grateful for her help.
VET, PhD, DVM, MRCVS
Rebecca
May 2025, Motovun
Dr. Lamprou provided excellent advice and addressed all of my concerns. She was very informative and put me at ease regarding my cat’s wellbeing.
VET, MRCVS
Abby
May 2025, Bacup
Such a kind lady, really listened to us about our dog, and made us feel very comfortable
VET, MRCVS
Matthew
May 2025, Ripon
Isi chatted through how to reduce the eye issues for my cat with professionalism and a great amount of knowledge.
VET, PhD, DVM, MRCVS
Shelley
May 2025, Harrow
Very helpful and caring about my cats. I wish she was our normal vet.
VET, MRCVS
Tiffany
May 2025, Grantorto
Dr Lamprou took time to listen to our history and provided advice to the best of her capabilities give then situation. Thank you very much
VET, MRCVS
Junyu
May 2025, Reading
Dr. Lamprou is very professional in analysing into Shing's status, and gave out advice which prevents unnecessary medical treatments. She also provides efforts searching out necessary info after the session which support our situation well.
VET, MRCVS
Christine
May 2025, Beith
Very knowledgeable and helpful, really listened and understood my dogs issues.
VET, MRCVS
Emily
April 2025, Bridgwater
Dr Cumberbatch was very helpful and put my mind at rest.
VET, DVM MRCVS
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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