Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Mark
December 2024, Wawa
Very friendly and thorough. I appreciated the help.
Noosh Haghighat
VET, BVMSci(hons)MRCVS
Rebekah
November 2024, Doncaster
Excellent advice. Took the time to listen and think about how to treat my cat
Dimitrios Psemmas
VET, DVM, MRCVS
Harshil
November 2024, San Jose
Dr. Ashar was very pleasant and understanding to deal with. Her diagnosis was on point and succinct
Falguni Ashar
VET, MRCVS BVetMed BSc(Hons)
Clara
November 2024, Cork
Daniel was very helpful. He assured my suspicions of a health issue going on. Would definitely recommend
Daniel Low
VET, BVetMed MRCVS
Ashley
November 2024, Coventry
Very friendly and helped massively including prescribing flea medicine
Falguni Ashar
VET, MRCVS BVetMed BSc(Hons)
Anna
November 2024, London
I’ve been very worried about the behavioural issues of our foster dog. Dr Frederica had a huge amount of specialist and holistic experience. I really felt her passion for animals individually and not the one size fits all approach. After looking for sometime we now feel confident that we have a great team to help move forward with the medical and psychological issues of our little furry friend!
Federica Giamberini
VET, MRCVS
Nuha
November 2024
all my questions and concerns were answered with patience and understanding
Maria Lamprou
VET, MRCVS
Roozbeh
November 2024, Derby
So knowledgeable and helpful. Dr Immacolata really explained things to us in such a great way that our usual vet never does. We will be 100% returning if we have any future questions or issues! Thankyou again for all your help!
Immacolata Sgulo
VET, MRCVS
Grace
November 2024, Wigan
Sarah was very helpful with my dog, she also provided me with a lot of useful information
Sarah Eastgate
VET, BVetMed MRCVS
Steven
October 2024, Poole
Very professional service, made sure our cat is getting the treatment she needs and informed us of what to look out for in case we need to arrange a face to face visit with our local vet.
Maria Lamprou
VET, MRCVS
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customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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