Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Amy
March 2026, Rotherham
Vet was amazing connection wasn’t very great. It kept cutting out.
VET, MRCVS
Hanna-mae
March 2026, Leicester
Very informative, friendly and good advice for a dog that hates the vets! Thank you
VET, MRCVS
Jo
March 2026, Broadway
Having just moved to Ireland from the US, I reached out to Dr Ana to get some information on my cat, and she was very helpful and caring - did not rush me and took time to really listen
VET, MRCVS
Malek
February 2026, Barcelona
Dr Daniel was super invested in Alma’s health and tried his best to explain to us his logic whilst he diagnosed her. Will be tuning in again!
VET, BVetMed MRCVS
Bojan
February 2026, Skopje
Dr. Jade did her best despite the fact that she could not examine my budgie personally. She was meticulous with the questions and answered all my questions with specific advice and steps. I hope my budgie will come out of this healthy and back to his old self <3
VET, BVM&S PgC(EAS) MRCVS
Sara
February 2026, Doha
she was very knowledgeable about ferrets and explained everything to me clearly
VET, MRCVS PGCertVetEd
Saad
January 2026, City of Westminster, London
Thank you for giving me the piece of mind. Means a lot. Saad
VET, MRCVS PGCertVetEd
Annabel
January 2026, London
Was my first meeting ; good experience, will follow advice and take it from there
VET, MRCVS-DVM-OV
Nala
January 2026, London
Was very informative quick to conclusions and given me advice to help unwell dog . Will be using this service again very relatable
VET, MRCVS
Priankar
January 2026, Corby
Sarah has been absolutely wonderful with Rudi. She listened carefully, explained everything clearly, and showed genuine care and compassion throughout. It was reassuring to speak with someone who truly understands and prioritises Rudi’s wellbeing. I really appreciate her support and would highly recommend her.
VET, MRCVS
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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