Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Iesha
April 2025, Filey
Booked in to discuss my pets health concerns, after booking 3 times with another vet for them not to show up to the appointments and received really useful information on products and next steps for my pet. Thank you very much, definitely recommend 😊
VET, MRCVS
James
April 2025, Norwich
Dr. Bagirathi was a calm, compassionate presence during a really frightening episode with my Bulldog, Winston. Even over video, she listened deeply, validated my concerns, and helped me understand his complex pain symptoms. She offered clear next steps, explained everything thoroughly, and gave me the confidence to support Winston at home. I left the call with a real plan and peace of mind. Truly grateful for her care and kindness.
VET, GPCertSAS, MRCVS
Milena
March 2025, Leicester
My cat is not eating and is quite lethargic. Christina examined him and asked thoroughly about his condition, while also providing a lot of useful information and her friendly attitude truly put my mind at ease.
VET, DVM MRCVS
Julia
March 2025, Ashford
So easy to book and Really put our mind at ease. Dr Giamberini took her time with us and made us feel heard. Would definitely recommend
VET, MRCVS
Moureen
March 2025, Graneros
I’m in a very low resource area and the doctor was able to be adaptable and try to figure out what was the best approach with limited resources. Very kind and patient and knowledgeable
VET, MRCVS
Amna
March 2025
Cat itching for months no solution, vet advised to try medicine for longer period because it's a behavioral reaction rather than medical and cat needs to forget about spot.
VET, MRCVS
Liam
March 2025, Reading
Ear problems & informed given reoccurring process to resolve permanently
VET, MRCVS
Akshaya
March 2025, Bengaluru
I had an amazing experience with Dr. Sarah Hammack when I took my 7-year-old budgie for breathing difficulties. She was very knowledgeable, patient, and kind, carefully examining my bird and explaining everything in detail. Her advice was incredibly helpful.
VET, MRCVS
Waqar
March 2025, Chelmsford
Pet had injected poison. The doctor explained the dosage that is lethal, and then helped recommend a medicine.
VET, MRCVS
Claudia
February 2025, Northampton
Knowledgable and reassuring. Explains everything in detail. Highly recommended. Thank you
VET, MRCVS
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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