Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
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4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Laura Anne

August 2026, Dublin

Was great to talk through my dog's stomach upset and know what to do in the immediate and what to look out for!

Rebecca

August 2026, Bristol

Had concerns about my senior (reactive) dog following vomiting and diarrhea; wanted advice on next steps whilst also advocating for his reactivity with vet visits and was given brilliant advice for monitoring, red flags for in case he got worse and overall felt reassured.

Aldo

August 2026, Camberley

Dr Chan broke down several key points and factors to consider regarding if the flea and worming treatment is necessary for my completely indoor cat and she answered all my questions patiently and professionally

Sara

August 2026, Doha

Was knowledgeable about ferrets and explained herself well.

Kalliopi Veniamin

VET, MRCVS, OV

Jess

August 2026, Inverness

Fantastic vet, very understanding and easy to talk with. I always come away from the appointment feeling informed and with a plan to help our dog.

Liam Cundy

VET, BVSc MSc GPCert MRCVS

Tom

August 2026, London

Absolutely brilliant experience from start to finish. I reached out about my dog McFlurry’s anxiety issues and could not have asked for better care. The vet was incredibly considerate, patient, and took the time to really understand what McFlurry was going through rather than rushing to a quick fix. The advice was practical, clearly explained, and genuinely tailored to our situation. You can tell straight away this is someone with deep knowledge who truly loves dogs, the level of care and attention to detail was outstanding. McFlurry is already doing so much better thanks to the guidance we received. I left the consultation feeling reassured and confident about the next steps, which is exactly what you want as a worried pet parent. Cannot recommend highly enough. If you’re looking for a knowledgeable, compassionate vet who treats your dog like their own, this is the one. Five stars without hesitation.

Thomas

July 2026, London

Had an online consultation with Angi about my cat's previous urinary blockage and it was honestly so helpful. She took the time to explain what might have caused it, how urinary crystals and blockages happen, and what I can do at home to help reduce the risk of it happening again from an owner's perspective. I really appreciated that she didn't just answer my questions—she explained the the reasons behind everything. We went through diet, how to practically increasing water intake, stress management, litter trays, and other practical things I can do every day to help keep my cat healthy. She was really easy to talk to, didn't made me feel rushed, and I came away feeling much more confident about managing my cat's urinary health.

Rima

July 2026, Stafford

Doctor was patient and listen to the full story, gave multiple recommendations and asked questions to get a better understanding of the case. Highly recommended

Hazal

July 2026, London

It was lovely speaking to Dr Wai Yin Chan. She addressed all of my concerns and gave me detailed advice on what to do moving forward. I would definitely recommend consulting her.

Anila

July 2026, Birmingham

Very informative answered all my questions before I left and has given me some ease into monitoring my cats tail for now instead of deciding on amputation of the tail, she also explained the amputation process to me.

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Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

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Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

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Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone