Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Gustavo
November 2025, Lincoln
Dr. Philomena was very clear with a lot of information and looks very experienced. Solve all of our doubts and gave us the clear directions in what to do and signs to keep monitoring Aurora.
VET, BSc BVSc MRCVS
Gemma
November 2025, Bolton
The Dr re-assured me that things were not too scary and my kitten would be fine. Thank you
VET, MRCVS
Myllena
November 2025, London
Extremely attentive and incredibly clear. Dr. Andre Meanders explained everything in a way that finally made sense and took the time to go through every detail with patience and professionalism. I felt truly listened to and supported. Highly recommend
VET, MRCVS
John
November 2025, Haverfordwest
Excellent session with Dr Rachel. She comes across as highly competent, experienced, with a practical mindset. Logical traits that are often not compatible with the human touch, but she clearly has a very high EQ, lending an understanding and empathetic ear. (context: my lovely pooch has cancer and I'm trying to look after the little chappie as best as possible). Conclusion: Book Rachel! She's awesome! 🤩
VET, MRCVS OCQ(V)-CA
Kieren
November 2025, London
Was really informative to speak to Dr Abang about my kitten Miso who’s been battling some diarrhoea recently. Have a clearer understanding of how I can best support him going forward
VET, BSc BVSc MRCVS
Poppy
November 2025, York
Really grateful for the knowledgeable assessment and professionalism. A lot was covered attentively in a short time and Dr. McKinlay also went above and beyond to make sure I was able to access any further resources locally. I feel very reassured and much more confident in providing good care for our birds.
VET, BVM&S PgC(EAS) MRCVS
Ronda
November 2025, Dagenham
We had an appointment today about our cat, we were extremely anxious and by the end of the appointment, we had a clear course of action and additionally we felt really clam and reassured. I would definitely be using Dr Olley's services again, she would be our 1st choice. AMAZING CARING AND PROFESSIONAL SERVICE.
VET, MRCVS OCQ(V)-CA
Christiana
November 2025, London
Dr Kalliopi was very kind informative and helpful.She answered all my questions and she is very knowledgable.Thanknypu Dr.Kallippi
VET, MRCVS
Jill
November 2025, Gillingham
The vet was prompt for the appointment and explained Turbo's symptoms very clearly. She gave a rationale for the treatment plan and advice post treatment. She was very professional but also friendly
VET, MRCVS
Henry
November 2025, London
Talked us through the problem and made some recommendations.
VET, BVetMed MRCVS
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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