Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Amel
December 2024, Algiers
Excellent conversation, Dr. Immacolata meticulously reviewed my dog's case and came to the consultation with a diagnosis. Thank you Doctor for your clarity and efficiency
Immacolata Sgulo
VET, MRCVS
Alison
December 2024, Preston
Thank you Katie - the information shared has made us feel we have options. We’ll keep you updated. Highly recommended - money well spent.
Katie Dunn
VET, BVetMed MRCVS
Lisa
December 2024, Millcreek
We didn't know how much we could get out of this visit, as our cat was generally healthy and we were mostly seeking a second opinion. But Dr. Latham was able to give us some very valuable information about how to care for aging cats, generally, and about what our specific kitty might need. We got a lot out of it and found her extremely knowledgeable, personable, and professional. Would definitely recommend a visit with her for both acute concerns or for general advice about your pet. You can definitely tell she cares about her patients, even those she hasn't met in person. Thanks Dr. Latham!
Erika Latham
VET, DVM, MRCVS
Yushuai
December 2024, London
I have a Samoyed dog that I have raised for ten years. We were very sad to find out that she had a malignant tumor in her liver. Dr. Falguni gave us very professional advice, which gave us great encouragement.
Falguni Ashar
VET, MRCVS BVetMed BSc(Hons)
Francesca
December 2024, Kwale
Thank you for the good advice and reassurance you provided.
Dimitrios Psemmas
VET, DVM, MRCVS
Sue
December 2024, Kettering
Ongoing issues with not eating, rapidly losing weight despite trying various options. Dr Fabrizio has laid out a clear plan going forward and the steps we need to take, feel more hopeful that I can help my dog than I have in the last few month
Fabrizio Tucciarone
VET, MRCVSGPcPgCMScCertAVP
Nicholas
December 2024, Bournemouth
The vet was fantastic and Archie, the hamster and my daughter are feeling relieved. Great experience.
Sarah Hammack
VET, MRCVS
Mark
December 2024, Wawa
Very friendly and thorough. I appreciated the help.
Noosh Haghighat
VET, BVMSci(hons)MRCVS
Rebekah
November 2024, Doncaster
Excellent advice. Took the time to listen and think about how to treat my cat
Dimitrios Psemmas
VET, DVM, MRCVS
Harshil
November 2024, San Jose
Dr. Ashar was very pleasant and understanding to deal with. Her diagnosis was on point and succinct
Falguni Ashar
VET, MRCVS BVetMed BSc(Hons)
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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