How to increase your appointment booking rate

We want to share some tips and tricks on how to increase your appointment booking rate on Vetster. Take a look below for pointers on how to optimize your Vetster profile, adjust availability, and put our self promotion tools to work for you.

• Ensure your personal information is complete and up to date. Use the “About Me” section to introduce yourself to potential clients and let them know a little more about you so they can determine whether you’re a good fit for their needs.
• Specify the species you treat in your Vester profile so you can be matched to clients looking for what you provide.
• Ensure your profile photo is clear, centered, and professional. A clear profile photo that also captures a bit of your personality can help you stand out. Don’t shy away from photos with animals or stethoscopes that truly capture you in your element.
• Add some variability to your availability. Appointments on evenings, weekends, and holidays are especially attractive to clients with urgent needs. Remember, you can set different prices for different availability periods.
• Set your minimum booking notice. Some Vetster veterinarians only need 15 minutes’ notice to prepare for an appointment, and others prefer to know a couple of hours in advance. Ensure you set your minimum booking notice to suit your schedule so you have enough time to set up your space and prepare for your appointments.
• Ensure your mobile notifications are turned on so that you receive alerts for when you’re booked for appointments on Vetster. Being late or not showing up to appointments may negatively impact your search ranking on the platform.

A reminder that if you are interested in obtaining a customized flyer or business card design in PDF format for self-distribution and advertising purposes in your community, please fill out our intake form with your information. We will email you a copy of your customized flyer & business cards as quickly as possible.

Another reminder that Vetster has an exclusive Facebook group for Vetster veterinarians and technicians to meet, discuss cases, ideas, and provide feedback on the platform.

Every day, we receive positive feedback from our clients. Here’s what pet owner, Sabrina, had to say about her Vetster experience:

My dog Riley was having a very hard time with her itchy skin and my regular clinic was closed. It was so convenient to have a professional appointment from the comfort of my own home. I received some great guidance on how to manage her itchiness and am happy to say she is feeling much better. Thank you Vetster - I highly recommend the service.

If you have any questions or need additional support, please visit our help center or contact us. We’re happy to answer any questions you may have!

You may create an account as a veterinary professional, or learn more here.