Dr. Rachel Lord

I have been qualified as a vet for nearly 25 years, and work purely in the small animal field, mainly dogs and cats, but I do see a certain number of small furries like rabbits and Guinea pigs. I have worked in the same busy Midlands clinic for 18 years, and enjoy dentistry, cardiology, medicine and general consulting. I like both animals and people, and enjoy talking, so consulting suits me very well! I have a dedicated client following, and am looking forward to meeting new clients using teleconsulting when I am not hard at work in my clinic.

I have been with Vetster for about 4 years now, and believe it has a great position in the market. Getting an appointment at your local vet has never been more difficult, vets have never been more stretched, and having access to a consultation at the touch of a button is a great alternative to an in-person (or in-animal!) check up.

Please note that the Royal College of Veterinary Surgeons has now revoked the ability of vets to prescribe remotely, which we were given special dispensation for during Covid, so we are unable to prescribe prescription-only medication. I am also now not allowed to advise on any over the counter medications which could potentially help due to a change in the RCVS rules starting this January, which states that any medication dosing advice given has to be able to be followed up by a physical examination, which I am unable to do via teleconsulting. But in many cases, I am able to offer advice and second opinions without the need for medication, or advise which medications/treatments/diagnostics I would recommend so you are armed with the relevent knowledge for when you are able to visit a veterinary clinic.

I have a cat called Alfie, who turned up at work as a stray needing a home, and a Working Cocker x Labrador called Flora, who is a very busy little girl.

Outside of work, I enjoy walking and cooking, and spending time with my family.