Smart product suggestions for easier prescribing

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Last updated on
3 min read
Smart product suggestions for easier prescribing - A graphic of the article title alongside a screenshot of commonly suggested products for similar concerns

With the help of our expansive database and machine learning technology, the search interface within VetsterRx delivers smart product suggestions to streamline your workflow. These suggestions help you quickly locate appropriate treatment options by surfacing items related to your patient’s presenting complaint — saving time while improving the client experience.

Designed with veterinarians in mind, the integrated search tools in VetsterRx are intuitive and easy to use. They also serve as the essential gateway to:

  • Enable online ordering and home delivery for clients directly within the app — something pet owners consistently value for its convenience, speed, and reliability.
  • Unlock the opportunity to earn additional revenue from eligible orders of prescription medications, therapeutic diets, and over-the-counter products placed through the platform.

Smart product suggestions serve as an efficient starting point for your search, helping you surface relevant treatment options quickly and streamline your virtual care appointments. This ultimately supports a more comprehensive care experience that meets your clients’ needs from start to finish.

An image of Vetster's RX UI

How to use this feature: Smart product suggestions appear on dog and cat appointments as seen in the image above. Clicking on a product suggestion expands your search and displays related items, enabling you to find and prescribe the exact medications, special diets, and OTC items you need quickly and easily.

Where do the recommendations come from? Smart product suggestions appear based on the client’s chief complaint at the time of booking. Using aggregated prescribing data and machine learning, the system surfaces the top four prescription and OTC medications that may be relevant to the primary concern. Additional recommendations — such as therapeutic diets, medicated shampoos, or nutraceuticals — may also appear to support overall care.

These suggestions are intended as a starting point to enhance efficiency during your appointment. They are not a substitute for your clinical judgment, but rather a tool to help streamline product search and selection while maintaining the highest standards of care.

Please note, the smart recommendations feature is only available in the US on desktop and mobile web. It is not available on the Vetster for Vets mobile app at this time.

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