Get no-hassle pet benefits with Vetster for Business

The best and most-used employee benefits are the ones that quickly and seamlessly integrate into an organization's operations.

In fact, a new report by healthcare benefits company Lively found that 81% of organizations plan to add or improve employee benefits in the next year and that employee experience, feedback, and ease of use matter most when benefits leaders decide to select or renew with providers.

We know how important it is that our pet healthcare benefits services are easy to use for both employers and employees. That’s why Vetster makes it fast and simple for businesses to set up our pet health telemedicine and telehealth platform.

What’s more, we offer a next-level onboarding experience for your team to get them up to speed and excited about everything Vester has to offer. Additionally, we provide unmatched end-to-end support for employees and employers to help guide them every step of the way.

Here’s how it works:

After the contract signing, we’ll set up an intro meeting with your senior team and HR leaders to get your teams ready for the big launch.

During our info session, our team will walk you through the implementation process, including how our activation and onboarding work.

We’ll help you get your team excited about Vetster, providing sleek, easy-to-share marketing materials that keep employees informed about what Vetster is, as well as clear instructions on how to access their accounts and explore the platform’s features.

On top of that, we provide high-quality cobranded resources that focus on pet health, wellness, and virtual care.

We offer activation options to suit every type of organization depending on the employee experience they want to provide as well as their data security needs.

Our options include:

Employee Activation Experience

A dedicated activation experience is the fastest and easiest way for employees to set up their Vetster account. Activating through this method means employee accounts are automatically set up with their virtual care benefits.

To get onboarded, employees access a branded portal to log in to their Vetster account. Then, they simply create a profile with their first name, last name, work email address and employee ID, and they’re ready to go. Although Vetster collects minimal employee information, we ensure all data is encrypted to the highest level.

This implementation is the most streamlined for employers and HR teams and the quickest way to activate Vester within their business.

Employee Pre-Registration Option

For employers who need even more data security, our secure eligibility file option enables employers to send Vetster a secure, encrypted CSV file with their employees’ information.

We import the file into our system, add all employees on the list to the company’s account and send them a welcome email to activate their profile.

Custom Platform Integration

For employers who need ultimate data security, we offer single sign-on (SSO) platform integrations, such as OKTA. Vetster’s Integrations Partnership Team will meet with the employer’s team to discuss their employee experience and data security requirements. Vetster can connect to workplace HR software like UKG, ADP and most other major HR platforms.

After connecting to these platforms through a secure API, our team will update the roles in the system, adding new employees to the organization and removing employees who are leaving. We can also offer an SSO within a portal or intranet.

Vetster offers flexible integration options based on your needs and data security priorities, creating a unique experience for every company.

Once you’ve chosen the activation option that’s right for your business, we’ll launch our partnership with lots of energy and momentum.

At kickoff, we walk employees through the Vetster platform in a live demo using both the app and web portal. Thanks to its simplicity and ease of use, our demo only takes 5 to 10 minutes to present.

After guiding employees through the login portal, our onboarding team shows them all of Vetster’s features, including:

• Chat functionality
• Booking an appointment
• Pet health records (including instructions on how to download the records to share with their in-person vet)
• Pet prescription receipts (as well as instructions on downloading them to share with their pet insurance company)
• Pet Connections, our article library of pet health and wellness resources

Our team will include a Q&A to answer any questions and ensure employees feel confident using the platform.

Vetster also provides monthly check-ins with employers, a hallmark of our pet benefits offering. These meetings include detailed and comprehensive performance reports that cover usage, employee feedback, and time and money saved. We also send high-quality marketing materials and pet health and wellness content that employers can share with their teams.

We pride ourselves on being an active partner and offer unmatched service for employers. Employees get unlimited access to Vetster’s customer experience team and can reach out anytime. HR and Total Rewards Teams can also contact our business development team for support whenever needed.

Want to invest in a benefit your team will love and that you can implement quickly and easily? Find out how you can support pet parents in your workplace, and get in touch with our team today or drop us an email.