Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Kaela
July 2026, Bountiful
She was very understanding of me trying to get pictures of my cats ears and answered all my questions professionally and quickly:)
VET, VMD
Shauna
July 2026, Blaine
Dr was amazing it took only a few minutes to make the appointment and vet was on time and able to treat our dog with medications and gave us great advice to keep her healthy.
VET, DVM
Destiny
July 2026, Umatilla
Dr. Nina was great! She was patient and understanding and very helpful.
VET, DVM
Christina
July 2026, Epping
Very calming as dealing with sick animals is stressful. She is very knowledgeable. Love the fact that I didn’t have to be approved or prove that the dog was sick enough to see the vet. Make an appointment, see the vet it was that easy thank you so much.
VET, VMD
Lindsay
July 2026, Port Charlotte
I cannot express how thankful I am for Dr Roa’s help he was able to get me antibiotics for my guinea pigs URI when her vet was closed. Very polite and helpful. 10/10 recommend
VET, DVM
Edna
July 2026, Dana Point
Been to so many vets taking all these tests that didn't come up with any answers. Spent so much money on our little nacho. Dr. Julie is awesome and so happy she could help us her little pup isn't suffering anymore. All his baldness and itching has cleared up and he's got hair again. Most important he's not suffering. Thank you Dr. Julie
VET, DVM
Devin
July 2026, Portland
Dr. MacArthur was easy to discuss behavioral related prescription options for my newly adopted dog until we could establish vet care. Thank you Doctor.
VET, DVM
Parama
July 2026, Van Nuys
My dog ran out of her allergy meds (she’s allergic to the entire world!). Her vet said it will take 3-4 days to get a refill. But even a couple of days missing apoquel could mean significant intchy-scratchy for her. Very grateful that Dr. Wehrfritz wrote a prescription right away. Thank you so much! 🙏
VET, DVM
Amanda
July 2026, Chula Vista
She was so amazing. Calm, helpful and knowledgeable.
VET, DVM, MPH
Regina
July 2026, Hamilton
It’s nice to have somebody on call!! Love this service!!
VET, DVM
Watch what our
customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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