Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Christina

December 2025, Eugene

Could not be happier with having access to a vet who can treat our “exotic pets” (ferrets). Got prescription flea medication’s for a resistant flea problem in less than 10 minutes.

Briana

December 2025, Missouri City

Easy, convenient, knowledgeable, and extremely professional!

Marlina

December 2025, Huntington Beach

My female cat is having skin issues and Dr Harrington was very knowledgeable, informative and caring

Marlene

December 2025, Laramie

Dr.Rob Cotter was very knowledgeable, genuinely cares, and the appointment was exactly what we needed at this point in time! Thank you for time and expertise!

Rob Cotter

VET, DVM

Ann

December 2025, Clearfield

Dr. Capuzzi was very thorough and very invested in our visit. We appreciated her feedback.

Cristina

December 2025, West Covina

Very nice and very detailed. She knows everything what dogs love.

Vallarie

December 2025, Port St. Lucie

She was very clear, helpful, super friendly and made sure to answer my our questions.

Alex

December 2025, Denver

Pretty much 30 seconds in we jumped straight into finding a diagnosis or remedy for my cat Jinx. He provided a lot of useful information and I felt like his help was personalized and special. Thank you again!

Rob Cotter

VET, DVM

Kylee

December 2025, Albuquerque

Dr. Rob was excellent. The appointment was was quick and easy. Thank you!

Rob Cotter

VET, DVM

Jen

December 2025, Fairview Park

Dr. Lewis explained everything very clearly and made sure we could contact her easily if Tank's symptoms worsened.

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

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Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone