Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Beatriz

April 2026, Wichita Falls

Very nice Dr. Helped us with info we needed and got us the medicine we needed for our cat!

Cynthia

April 2026, Port St. Lucie

I had a great experience with my recent tele-visit. She was friendly, knowledgeable, and very easy to talk to. I really appreciated how she got straight to the point while still taking the time to listen carefully and address all of my concerns. It made the whole process smooth and reassuring. Highly recommend!

Alexzandra

April 2026, Kemah

My cat has a full panic attack melt down at in person vets so this was so helpful. Appointment was quick and easy!

Amber

April 2026, Inverness

Tiffany is very kind and knowledgeable and always willing to help!

Carolyn

April 2026, Monroe Township

I am extremely happy with this service. The vet was very informative and helpful and understanding. I am hopeful things will get better and if not at least I tried without having to drag her to a vet

Ronnie

April 2026, Lake Alfred

Dr was very patient educational and got the prescription all in about 10 minutes!

Amy

April 2026, Browns Mills

Wonderful dr! Made the online experience seem like Face to face. Had lots of info to help with my little guys situation. Ty so much

Jillian

April 2026, Hackensack

Very informative, she listened to my concerns and provided my dog with the prescription she thought would work best

Angelina

April 2026, Perris

Great experience. Was able to get a late night appointment for our little kitty. Dr. gave us advise for now and future resolution

Jennifer

April 2026, Madera

Great appointment! Thorough conversation and service!

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

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Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

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Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

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Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

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Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone