Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Kaina

April 2026, Chico

She listened, asked questions, and set out a plan. Super happy, thank you!

Timothy

April 2026, Lumberton

Dr. Perry was very helpful and very friendly. Answered all the questions we had have a plan to treat our cat!

Gerald

April 2026, Jacksonville

Very nice conversation unfortunately learned can only get a months supply when using a online veterinarian due to the bureaucracy of our government

Susan

April 2026, Redmond

I’m so appreciative how respectful, helpful and kind Dr Gurpreet Passi was during our visit! Kindness is so important these days!! Thank you for helping me to help her.

Andra

April 2026, Corsicana

She was understanding and direct and helped me to understand what was wrong with him without having to take him into a a regular vet great experience!

Robin

April 2026, Boerne

He was knowledgeable, nice answer all of my questions! Excellent experience!

Stacy

April 2026, Bullhead City

Excellent experience. Friendly , thorough, very pleased with visit

Donovan

April 2026, Albuquerque

My family and I have three Westies! Dr. Roy has been instrumental in helping us care for them. We are most grateful to him for his genuine concern and loving servitude. Vetster is an amazing option for pet care and we highly recommend it to anyone seeking to care for their loving pet’s medical needs! Thank you Dr. Roy and the whole Vetster Team!!!

Catherine

April 2026, Redlands

Our vet listened to all my concerns and quickly got us a prescription + a follow up plan.

Robin

April 2026, Philadelphia

Dr. Crowson was very professional, explained what she saw in the photos that I provided. I feel comfortable with the diagnosis, and prescription provided. Was very helpful, and did not rush the review, asked if I had any concerns or other needs for my dog.

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customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

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Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

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Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

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Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

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Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

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Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone