Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

Wheeler or Keesha

June 2026, Accokeek

Dr Jefferson was very helpful and thorough. She wanted to make sure she understood our dog’s issues, health needs and history. She also wanted to address the current concerns to help bring relief while still identifying ways to minimize future concernsz

Michelle Jefferson

VET, DVM, DACVP

Margo

June 2026, Oxnard

This was my first Vetster visit. I didn’t even know virtual vets were an option until I did a search tonight. My 14yo Maine Coon girl (Jinx) has terminal cancer. Tonight her condition took a downward turn. Dr. Godara explained what palliative care options were available, and what his recommendations were, in addition to asking for my input re an appetite suppressant. He was able to get a good look at Jinx on-camera (gums, eyes, demeanor, etc…). He is a warm, compassionate, knowledgeable, and thorough veterinarian.

Tiesha

June 2026, Corona de Tucson

I had a wonderful experience with Dr. Roy Cruzen. He was personable, knowledgeable, and took the time to thoroughly review my dog's symptoms. What I appreciated most was his ability to explain how the various factors contributing to her condition were connected, helping me better understand both the diagnosis and treatment plan.

Ivan

June 2026, Sonoma

Informative and thorough. I would highly recommend her as a vet to a friend.

Jenny Wu

VET, DVM

Tiffany

June 2026, Jasper

Dr. Roy was so nice and answered all of my questions. I really appreciated his patience and knowledge for helping our little puppy get on the path to wellness.

Ashley

June 2026, Phillips

I appreciated Dr. Gurpreet Passi for listening to what I needed for my dog, Rin. He gave me valuable information that I will use in the future as well. I will definitely use Vetster again and Dr. Gurpreet Passi!

Judy

June 2026, Piney Flats

Truly appreciated the feedback received from Dr. Martin. Sincerely has the patient's best interest in mind.

Beth Martin

VET, DVM

Jason

June 2026, Livermore

Great vet, was available late night. Thats a big help cuz sometimes im just too busy during the daytime

Rachel

June 2026, Redding

Great experience. Super thorough visit and I got what I needed to hopefully get our cats treated for persistent fleas!!

Joel Lum

VET, BSc BVMS

Grant

June 2026, Minneapolis

No places near us could help at this time and this was very helpful.

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

K

Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

A

Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone