Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Jan
June 2026, Cape May
wonderful! 100 times better than the in person vet I have seen for 13 yrs
VET, DVM
Stephanie
June 2026, Lake Havasu City
She have me great information, and made me feel better by the end of the call. Easy to understand.
VET, DVM
Kathy
June 2026, Portsmouth
Dr. Russell was very thorough and extremely nice during our visit. She prescribed some meds for my Piper who is showing signs of a UTI. Very pleased with the visit and the time she took to ask a lot of questions! Will definitely use again if needed!!
VET, DVM, MPH
Kristin
June 2026, Fresno
He reviewed so much with me and I appreciate the attention to detail. I couldn’t wrangle my cat for the appt and he still supported me through it.
VET, DVM
Chris
June 2026, Mesa
Great Dr. Thats willing to spend the time to get you pet well . Very impressed with Dr. Jennifer. Thank you.
VET, VMD, CVPP
Alexis
June 2026, Chesapeake
Dr Dean was helpful and kind while helping me treat my cat for roundworms.
VET, DVM
Wendy
June 2026, Cathedral City
She's very personable and has a sense of humor. She read everything in advance that I sent her, listened, and gave some suggestions on what to follow up with. She caught some tests that should have been done that I can now follow up on.
VET, DVM
Edward
June 2026, San Diego
Dr. Joel Lum is great. He's very knowledgeable and easy to talk to. Definitely recommend him.
VET, BSc BVMS
Joanne
June 2026, Bronx
Dr Perry was reassuring, thoughtful and calming - he provided logical suggestions for Luna.
VET, DVM
Veronica
June 2026, Kelseyville
Great appointment! Got in within an hour of my logging into the app while an appt with my local vet was going to be 2 weeks out. This appt was for allergies which my dog has a history of so I felt comfortable with a video call appt.
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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