Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Sarah
June 2026, Amherstview
Wow!!!! BEST VET APPOINTMENT I HAVE EVER HAD!!!!!!! I will be using her for every appointment from here on out. She was fantastic. Thank you!!!
VET, Dr/Dr.med.vet/DVM
Nicole
June 2026, North Cowichan
The vet was able to answer all my questions, give me a treatment plan and let me know when/if he needs urgent care. I feel confident caring for my sick pet and I didn't need to spend unnecessary money on overpriced vet clinic visit.
VET, DVM (B.V.Sc. and A.H.)
Clarine
June 2026, North York
Dr. Jennifer went above and beyond with my appointment, providing information and options that no other vet has for my pet. Incredible experience and service!
VET, DVM
Kyra
June 2026, Garden Village
Very good at explaining and helping with food choice to help with cat obesity, kind lady 😊
VET, DVM
Connie
June 2026, Thunder Bay
Explained things clearly and came up with a reasonable plan. Explained the rationale behind decisions
VET, DVM, MTS, SSM, OSHC
Pamela
June 2026, Nepean
She helped me with my two dogs flea and tick medication. But during the appointment she was also very helpful about my dogs allergies. Will definitely schedule again.
VET, Dr/Dr.med.vet/DVM
Gina
June 2026, Milton
Very straightforward and had a good experience. Thankyou Dr. Arora for caring for our pets!
VET, DVM
Melissa
June 2026, Clear Creek
Dr. Pakes listened to my concerns. Then wanted to see the ears, mouth and elasticity of her throat of my dog. Then prescribed relevant medication. Quick and easy appointment!
VET, DVM
Lisa
June 2026, Whitchurch-Stouffville
Very helpful and comforting. Was able to put our worries away
VET, Dr/Dr.med.vet/DVM
Sara
June 2026, Vankleek Hill
she was quick to explain everything and it was easy to understand
VET, Dr/Dr.med.vet/DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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