Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Brigitte
July 2026, Hearst
Dr. Chou was amazing and really helpful! She took the time to explain everything very well and in details. I will for sure contact her if or when I need an other appointment!
VET, DVM
Stephanie
July 2026, Ottawa
Fast and helpful. I’m waiting for the meds, I can’t wait to show the results of a happy doggy to her! Xo
VET, DVM
Sue
July 2026, Rossport
Dog sitting for a friend and dog developed a severe hotspot. Unable to get a timely appointment at regular vet so used the virtual appointment with Dr Jila Ghotbi and she will prescribe the necessary medication. Hoping to get this poor dog some quick relief. Dr Jila was knowledgeable and compassionate.
VET, DVM
Lisa
July 2026, Balsam Creek
Was easy to talk too and explained why and why not
VET, DVM
Anna
July 2026, North York
Thank you very much to Dr. Jia Asianova for providing valuable consultancy for our Dido's health question in after surgery recovering period
VET, Dr/Dr.med.vet/DVM
Kamal
July 2026, Toronto
Dr. Jadhav is extremely kind, helpful, knowledgeable and took the time to listen to our concerns.
VET, DVM/BVSc&AH, PhD
Krista
July 2026, Thunder Bay
Dr. Jia was very thorough and also explained how to prevent this from happening again. Very thankful this service is available as getting into the vet in our city is very difficult on short notice and thankful for wonderful vets who want nothing but the best of our fur babies!
VET, Dr/Dr.med.vet/DVM
Steven
July 2026, Sault Ste. Marie
It was ok, very nice! At least we could do something for now.
VET, DVM
Jasmin
July 2026, Sault Ste. Marie
Very helpful and compassionate towards my dog and our situation
VET, DVM
Jenna
July 2026, Montreal
Zora was very attentive and generous with her time while I explained the issues I’ve been facing with my cat. Would recommend her for sure!
VET, DVM, IPSAV
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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