Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Slava
June 2026, Vaughan
I love this doctor: professional, friendly, and caring! Jia always finds a way to help my cats in most efficient and fast way. She is very knowledgeable and accommodative. I’m very happy that Jia is my vet doctor! Thank you!
VET, Dr/Dr.med.vet/DVM
Amy
June 2026, Madoc
Dr. Yanni was very knowledgeable and helpful! Quick and easy! Thank you 😊
VET, DVM
Sonya
June 2026, London
I was extremely satisfied with my visit with Brian. I explained my cats issues, he asked a bunch of questions and I received a diagnosis. I had spent the day trying to get an appt. with a Vet in town with no luck. On a whim I tried Vetster and am so glad I did. I didn't have to put my cat through the trauma of a car ride or the clinic environment. Brian was kind, down to earth, and very helpful. After being upset all day Brian made me feel at ease. I will definitely seek Brian out again if I have anymore issues with my cat. I would also like to say the cost was half the amount I would have paid at a veterinary clinic.
VET, DVM
Carah
June 2026, North York
Dr. Brian was really helpful and compassionate when I called him about my 17-year-old dog. He provided quick advice. Thank you..
VET, DVM
Isaac
June 2026, Owen Sound
Dr. Chou was very nice and informative and provided with many different pathways to help Eddie, thank you so much for your help :)
VET, DVM
Carol
June 2026, Whitby
I appreciated the thorough questions, logical diagnosis and proactive advice given to support my dog’s future health. Thank you!
VET, DVM
Doreen
June 2026, London
I have a senior dog that often reacts with side effects to his medication, Dr. Brian was great putting together a regiment that takes all his needs into consideration.
VET, DVM
Shawn
June 2026, Scarborough
It was a great relief speaking with Dr Brian. He was easy going, clear and comfortable to speak with. I highly recommend and would 100% use this service again!
VET, DVM
Doreen
June 2026, London
Great appointment for my senior dog discussing all the options to Keep him comfortable and mobile.
VET, DVM
Jason
June 2026, Morriston
Dr Lebel was amazing and informative, on time and caring. Felt very comfortable and understanding.
VET, DVM
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Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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