Reviews at Vetster from pet owners across 100+ countries

Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.

4.9
Google
|
4.8
Trustpilot
Woman kissing dog

Our customer reviews

Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.

David

May 2026, Stayner

Provided quick service and introduced som alternative medication options

Jennifer

May 2026, Phelpston

Very concerned,warm and compassionate. Gave great advice

Tina Chou

VET, DVM

Andy

May 2026, Mississauga

Understanding, knowledge and please t person. Recommend 100%.

Morty

May 2026, Richmond Hill

Dr. Asianova took the time to answer all my questions and provided clear, practical advice. Her sweet demeanor made the entire virtual appointment incredibly easy. I really appreciated how thorough she was with every detail.

Jia Asianova

VET, Dr/Dr.med.vet/DVM

Ravina

May 2026, Toronto

Really appreciated Dr. Brian Ogilby and his support and kindness!

Katie

May 2026, New Westminster

Very personable and honest, gave me numbers-based feedback and many options for my dogs care!

Gurpreet Passi

VET, DVM (B.V.Sc. and A.H.)

Elizabeth

May 2026, Whitefish

Really helpful and thorough, he made sure all of my concerns were addressed by asking me making sure all of them were covered. I very much recommend his service! Thank you:)

Ashok Jadhav

VET, DVM/BVSc&AH, PhD

Tamara

May 2026, Paisley

Dr. Yanni looked after our flea and tick prevention for our dogs this season. The screening was thorough yet quick.

Marsha

May 2026, Glenwood

Dr. Ogilby was compassionate, knowledgeable, and excellent care for my cat’s skin infection caused by a bite. He offered helpful advice and took the time to ensure all my concerns were addressed. I would gladly see him again whenever he is available.

Aubra

May 2026, Edmonton

Dr. Lebel was so kind and caring! She listened to all my concerns about my senior kitty and was able to help us with exactly what we needed! She even went the extra mile to suggest some other tips and tricks. Highly recommend, amazing vet and person!!!!

Watch what our
customers say about
Vetster

How does it work?

Starts with a booking

Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.

Enjoy your appointment

Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.

Leave a review

Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.

Don't just take our word for it

See what trusted third-party reviews say about our pet care services.

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Kelly Larkin

5.0 Google

Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.

K

Katie Lindeman

5.0 Google

My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.

A

Adriana Pop

5.0 Google

As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.

T

Tara Morris

5.0 Google

Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!

A

Angela Vasquez

5.0 Google

What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!

A

Andrew Tucker

5.0 Google

I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.

Discover why our app is top-rated on both Google Play and the App Store

See what our users are saying.

Google Play
4.5・314 Reviews
App Store
4.5・303 Reviews
Vetster app reviews on iphone