Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Alex
August 2026, Sainte-Sophie
Très à l’écoute et donne de bonnes explications et d’excellents conseils!
VET, DVM, IPSAV
Sydney
August 2026, Montreal
Dr. Passi was very calm and clear in his explanations about what I should check for, the steps I should take and which red flags I should look out for. I left the call reassured and well informed.
VET, DVM (B.V.Sc. and A.H.)
Megan
August 2026, Gabriola Island
Thank you Dr. Passi! I appreciate how quickly you were able to meet with us, for listening to our concerns and helping us out until we can find a permanent vet again.
VET, DVM (B.V.Sc. and A.H.)
Sarah
August 2026, Lucan
She was very easy to talk to and knowledgeable. A pleasant experience.
VET, DVM
Ricardo
August 2026, Oshawa
Finding out your cat is sick on a Sunday afternoon is incredibly stressful, but Vetster turned out to be a total lifesaver. We booked an online appointment with Dr. Ryan, and we could not be happier with the care he provided. He was exceptionally professional, knowledgeable, and patient throughout the entire call. Dr. Ryan conducted a remarkably detailed virtual examination and took the time to explain everything clearly, ensuring we fully understood what was wrong and what our next steps should be. We felt completely supported, reassured, and empowered to help our cat recover. We are delighted with Dr. Ryan’s compassionate care, and we're so grateful to have had access to Vetster when we needed it most. Highly recommend!
VET, BSc, DVM
Shelley
August 2026, Mississauga
Curtious, explained well and listened to concerns.
VET, DVM
Stacey
August 2026, Mooretown
She was quick and as knowledgeable as she could be over the phone. Prescribed some stuff and we are hoping it will work! Our dog has to be sedated to go to the vet so we are hoping this works and don’t have to bring him in.
VET, DVM
Lina
August 2026, Laval
Dr. Zora was very knowledgeable, amazing interaction took time to listen and to explain everything. Thank you.!
VET, DVM, IPSAV
Beth
August 2026, Fort McMurray
Dr Kahn gave us great information regarding our cockatiel. We are first time birds owners and Dr Kahn was very good at explaining what was wrong with our bird.
VET, DVM, MPhil, PhD
Beth
August 2026, Gorham
Worth every penny - easy to understand, friendly and compassionate.
VET, BSc, DVM
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customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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