Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Carrie
May 2026, Sarnia
Lovely experience, in a pinch because of the long weekend so I’m able to start my kitty on antibiotics in the mean time while we wait for everything to re open.
VET, DVM
Dylan
May 2026, Thunder Bay
My connection was poor but he was still respectful and to the point. Great to work with.
VET, DVM,MS
Kirsten
May 2026, Edmonton
Dr Zora was very helpful and insightful. I appreciated their advice!
VET, DVM, IPSAV
Ryan
May 2026, Russell
Our first visit with dr Kaur, she picked up where our other online vet wasn’t able to take an appointment. I would use her again! Thanks dr
VET, DVM
Sharon
May 2026, St. Catharines
Dr. Pakes was incredibly thorough. She put my mind at ease and offered great follow-up protocols.
VET, DVM
Allison
May 2026, Gloucester
Dr. Pakes was excellent. She was very helpful and clear with instructions for inspecting our dog. She had great advice on how to proceed if the conditions continue.
VET, DVM
Eve
May 2026, Mississauga
Dr. Pakes was a great help this morning. She was calm, patient and answered all my questions and concerns. Fast acting for treatment plan, prognosis and differential
VET, DVM
Katherine
May 2026, Laval
Service exceptionnel, humain et rassurant. 🩷 Merci d’avoir pris le temps de bien nous écouter et de répondre à toutes nos questions avec douceur et professionnalisme. On sent réellement votre amour des animaux. 🐾
VET, DVM
Johnny
May 2026, Kingston
I was extremely satisfied how Dr Jia took her time to explain things very clearly as well as her friendly approach. Prescribed a cream as well as drops for my XL Bully's ear infection. Highly recommend!
VET, Dr/Dr.med.vet/DVM
Sam
May 2026, Dundas
My dog has sore ear and was able to fet help same day
VET, DVM,MS
Watch what our
customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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