Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Kaitlyn
June 2026, Ottawa
Dr. Parth Patel was great to work with! I appreciated how he was patient with my questions; I never felt rushed during our appointment. He also took the time to explain options available through Vetster vs the additional services an in person vet could provide. Thank you!
VET, DVM
Baran
June 2026, Kingston
He is a very good veterinarian. He listened to us very carefully, happy to talk with him.
VET, DVM,MS
Alana
June 2026, Whitby
Booked an appointment for flea and tick meds. A million times easier than going to our in-person vet. Dr Patel was very helpful and easy to talk to.
VET, DVM
Andrée-Anne
June 2026, Sainte-Marthe-sur-le-Lac
Vétérinaire disponible et humain! J'étais stressée de ne pas avoir ce dont mon chien avait besoin mais il s'est assuré de prescrire le bon traitement. Merci!
VET, DVM
Alessandra
June 2026, Brinston
Quick, efficient and gave us all necessary information
VET, Dr/Dr.med.vet/DVM
Kodi
June 2026, Longlac
He was very informative, went far beyond any of my expectations with the whole evaluation and treatment plan, made me feel better about this whole ordeal :) easy to talk to and very kind hearted.
VET, DVM
Ashley
June 2026, Sault Ste. Marie
Very quick and easy appointment. Dr.Jassel was very accommodating and opened up a time slot for me since I needed to make multiple appointments for my pets. Very knowledgeable and a pleasure to have as a care provider.
VET, DVM,MS
Kaitlyn
June 2026, Grand Bay–Westfield
Brian was very helpful, friendly and knowledgeable.
VET, DVM
Jennifer
June 2026, Sebright
Dr. Ogilby was wonderful in helping my rabbit with her infected eye. He was kind, knowledgeable, and took the time to explain everything clearly. Thanks to his care and treatment, I am highly optimistic that she will do much better. I truly appreciate his compassion and expertise and would highly recommend him to anyone looking for excellent veterinary care.
VET, DVM
Julie
June 2026, Parry Sound
Took a look at our dog, made some very good suggestions to help a rash. Thank you!
VET, DVM,MS
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customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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