If you’re looking to connect with a veterinary professional online, please Book an appointment. Otherwise, our support team is available on Live Chat 7 days a week, 7AM - 11PM EST (Tue, Wed, Thur) and 7AM - 1AM+1 EST (Fri, Sat, Sun, Mon) to answer any non-medical questions. If we are unavailable, please leave us a message and we will get back to you promptly.
Our self-help center available 24/7 and is jam packed with frequently asked questions, how-to's and articles about the Vetster platform.
Start a conversation with our virtual assistant who will work to get you the answers you're looking for. Of course, at any time you can always choose to chat with a real person!
We’re here to help you with any platform related questions that you might have.
We strive to keep our platform operating at the highest levels of performance and reliability. If you are experiencing issues with the platform, you can visit our status page for current information on incidents.