This past year has been a very different one for the veterinary industry. The way pet parents are seeking and receiving care for their furry family members as well as how veterinarians are providing the best medical practices has changed dramatically. There have been several noticeable shifts in day-to-day routines in clinics, however, we all continue to strive in strengthening that human-animal bond. Through telemedicine availability, communication with pet parents allows veterinary teams to bring virtual health care right to where the pet lives; in the comfort of their home.
A veterinary telemedicine appointment with either a licensed veterinarian or certified technician will be treated the same as if having an in-person appointment at a local veterinary clinic. During this appointment, the veterinary professional may need to ask you specific questions and ask to see your pet a little more closely to gather information on a tentative diagnosis. It is imperative that you have your fur-baby close by for an evaluation. For example, if you are following up after a surgery that was performed at your regular vet clinic and are concerned about how the skin area is healing, it is very helpful for the veterinary professional to visualize what is going on, just as they would examine your pet on the exam room table. The vet or technician through Vetster might ask you if there is an odor, if it is painful, what it feels like, or if you have been using any over-the-counter medications. Keeping a concise log of all this information is key to establishing a good general medical history. Questions regarding preventive care and vaccination status are also important, not to mention preparing that list of concerns ahead of your Vetster appointment. The more information the Vetster team has on the issue at hand, the better we can get them on the mend!
Communication is key in ensuring the health and wellness of your pet. Clear and detailed veterinarian and client communication can increase compliance by as much as 40% based on an article published by the AVMA, the American Veterinary Medical Association. Sometimes information regarding proposed treatment and follow-up can be hard to convey, but it’s important to talk about the WHY and the HOW. As veterinarians, we want to equip pet owners with knowledge, and the Vetster team is here to teach you to take an active role in your pet’s health care so that you can be an advocate. We might include videos or links to websites that we find will help you understand your pet’s health better, whether it be anything from heartworm disease to parasite prevention. Most importantly, we will always provide you a detailed report of what was discussed.
While we settle into making telemedicine the new normal in veterinary care, we know that not all concerns can be addressed through virtual care. Your Vetster team is always here to help you determine the next step for your pet to ensure that he or she receives the best and timely care!
Dr. Jennifer Lopez began her veterinary career as a technician at the University of Florida in the Dermatology department. She then attended St. George’s University School of Veterinary Medicine in Grenada, the West Indies where she received her DVM degree. After graduating from veterinary school, she began general practice in Miami, while continuing her education and receiving her MBA in Multi-Sector Health Management. She then took a position with a larger corporate hospital as a medical director for a 24-hour, 12 doctor general practice and emergency hospital in Pennsylvania. Her varied veterinary interests include dermatology, surgery and emergency care. She loves to interact with clients and pets. Dr. Lopez fur babies include two French bulldogs, Roxy Razzle Dazzle and King Pickle, and a miniature red poodle, named Poodle.
Did you know there are more than 84-million doggy households and 66-million cat owners in North America? Over the last year, as many of us stayed at home, we also took the opportunity to add to our families with four-legged friends. The rise in pet ownership over the last year has been wonderful to see and the pet care industry as a result has grown to nearly $100-billion.
Veterinary professionals across the industry are increasingly exploring veterinary telemedicine opportunities and finding new and fulfilling to expand their careers. Working as a professional partner with a platform like Vetster offers veterinary professionals complete autonomy over hours of work, consultation fees and of course physical location (since the internet is boundary-less!). The package deal of flexibility, portability and an ability to augment their income can greatly reduce work-related stress for many veterinarians and technicians.
As the weather starts to warm and our COVID-19 quarantine itches persist, we are all at a point where we want to get out with our pets to see a few new sights or visit some old friends and family. As we start to stretch our legs a bit, it will be helpful to remember a few tips to keep our fur babies safe and comfortable during any journey!
Health concern with your pet?
Start a video chat with a licensed veterinary professional right now on Vetster!